ODC Operations & Vendor Management Lead

Airport Authority Hong Kong; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Airport Authority Hong Kong is seeking an experienced IT professional to support the Offshore Development Centre (ODC) operations. You will act as the primary coordination point between IT teams and ODC partners, ensuring delivery of application maintenance, development, and security testing services.

The role requires a degree in CS/IT/Engineering or related discipline and at least 6 years of IT experience including vendor governance and contract administration; ITIL, PMP or Agile

Qualifications

• Degree in CS/IT/Engineering/Business Administration or related discipline.
• At least 6 years of IT experience with minimum 3 years in vendor management, service delivery, PMO support, supplier governance, or contract administration.
• Experience in managing outsourced IT services or vendor contracts is preferred.
• Certifications in ITSM (ITIL), PMP or Agile Scrum Master are advantageous.

Responsibilities

• Assist the Manager, IT in the Offshore Development Centre (ODC) operations and governance.
• Serve as the primary operational coordination point between IT teams and ODC partners.
• Review demand forecasts, capacity, and skill availability for maintenance, development, and security testing.
• Monitor service delivery, SLA/KPI performance, and drive corrective actions with partners.
• Prepare regular ODC reports and dashboards for review by Manager and Steering Committee.
• Monitor ODC-related expenditure, budgets, and cost performance.
• Support the implementation of ODC procedures, governance processes, and reporting models.
• Ensure ODC operations comply with IT standards, policies, and security requirements.
• Coordinate with IT teams and partners on reviews, risk tracking, and issue management.
• Maintain the ODC Knowledge Portal and records.

Skills

Vendor management

Service delivery

PMO support

Contract administration

ITIL

PMP

Agile Scrum Master

Stakeholder management

Communication

Putonghua

Education

Bachelor's degree in Computer Science/Information Technology/Engineering/Business Administration

Tools

IT governance tools

Job description

Airport Authority Hong Kong is seeking an experienced IT professional to support the Offshore Development Centre (ODC) operations. You will act as the primary coordination point between IT teams and ODC partners, ensuring delivery of application maintenance, development, and security testing services.

The role requires a degree in CS/IT/Engineering or related discipline and at least 6 years of IT experience including vendor governance and contract administration; ITIL, PMP or Agile