Network Engineer (24-month Contract)

Cathay Pacific; Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Job summary

Cathay Pacific is seeking a senior Network Infrastructure Engineer to drive design, delivery, and support of the company’s global network. You will help ensure secure, reliable platforms and collaborate with solution architects, IT strategy, and vendors across multi-cloud and on-prem environments.

You will lead changes, apply modern networking practices, and support 24/7 operations to keep Cathay's people and customers connected as part of a broader infrastructure roadmap.

Qualifications

• Bachelor's degree in a technical discipline with at least 6 years IT experience, including 3+ years in IT infrastructure.
• Proven experience in complex IT infrastructure with a broad technology understanding.
• Strong communication and problem-solving skills for cross-functional stakeholders.
• Ability to support 24/7 operations when required.

Responsibilities

• Design, build, support, and maintain network infrastructure platforms.
• Lead lifecycle documentation and patch management decisions.
• Implement infrastructure solutions and manage changes across the lifecycle.
• Evaluate emerging technologies to deliver innovative infrastructure capabilities.
• Track infrastructure requirements and manage dependencies, risks, assumptions, issues, and changes.
• Resolve operational incidents and improve platform stability and performance.
• Plan and manage BAU infrastructure changes and ensure high service levels.
• Collaborate with architects, strategy teams, project managers, vendors, and IT colleagues to align with Cathay's roadmap.
• Communicate designs, recommendations, trade-offs, and guidance to stakeholders.

Skills

Multi-cloud expertise

L4-L7 networking

Network security

Incident troubleshooting

Stakeholder communication

Education

Bachelor's degree in IT/Computer Science or related field

Tools

Cisco CCNP

AWS Certified Advanced Networking – Specialty

VPN technologies

SDN principles

Job description

Role Introduction

Drive the design, delivery, support, and continual improvement of Cathay's network infrastructure, helping ensure critical technology platforms are secure, reliable, and aligned with business needs. Working within the Digital Workplace & Network team, you'll apply deep technical expertise across network engineering, cloud connectivity, security, change management, and operational support while contributing to the evolution of the broader infrastructure landscape. You'll work across both strategic and operational initiatives, partnering with solution architects, IT strategy teams, project managers, vendors, and technology specialists to deliver infrastructure solutions throughout their lifecycle. From supporting multi-cloud environments and cloud-to-premise connectivity to managing network changes, resolving incidents, and identifying opportunities for innovation, you'll help balance technical excellence with business outcomes. Your work will directly support the technology foundations that enable Cathay's people, operations, and customers to stay connected, contributing to a wider mission of moving people forward in life.

Key Responsibilities

• Design, build, support, and maintain network infrastructure platforms in an efficient and cost-effective manner
• Develop and contribute to infrastructure engineering lifecycle documentation, including component versioning and patch management decisions
• Lead the technical implementation of infrastructure solutions and manage associated changes throughout the lifecycle
• Evaluate and apply emerging technologies to deliver innovative infrastructure capabilities that support business objectives
• Track infrastructure requirements and manage technical dependencies, risks, assumptions, issues, and changes across project delivery activities
• Resolve operational incidents, perform root cause analysis, and implement improvements to enhance platform stability and performance
• Plan and manage business-as-usual infrastructure changes to maintain a high level of service and change success
• Collaborate with architects, strategy teams, project managers, vendors, and other technology domains to deliver solutions aligned with Cathay's technology roadmap
• Communicate infrastructure designs, recommendations, trade-offs, and technical guidance clearly to stakeholders and IT colleagues
• Gather, analyse, and refine infrastructure requirements while staying informed of corporate priorities and emerging industry developments

Requirements

• Degree qualification in a technical discipline, with a minimum of 6 years of Information Technology (IT) experience, including at least 3 years in IT infrastructure
• Proven experience working within a complex IT infrastructure environment, with professional competency in at least one technical specialisation and a broad understanding of current and emerging technologies
• Strong communication, presentation, analytical, problem-solving, troubleshooting, root cause analysis, and decision-making skills, with the ability to work effectively with technical and business stakeholders
• Demonstrated ability to understand business and end-user needs, manage expectations, embrace change, align with organisational strategy, and leverage technology to improve efficiency and support innovation
• Solid hands-on experience in multi-cloud environments, including Multi-VRF, dynamic routing, cloud networking, cloud network security groups, and connectivity between cloud and on-premise environments
• Experience managing Layer 4 to Layer 7 (L4-L7) technologies, including cloud-based and traditional load balancers, firewalls, and network security solutions
• Experience with Virtual Private Network (VPN) technologies, including remote access, site-to-site VPN, and Dynamic Multipoint VPN (DMVPN), as well as troubleshooting both Wide Area Network (WAN) and Local Area Network (LAN) environments
• Knowledge of Software Defined Networking (SDN), two-factor authentication, network hardening, security scanning, data centre operations, Intrusion Prevention Systems (IPS), Intrusion Detection Systems (IDS), and host-based firewall technologies
• Experience with Network Access Control (NAC), Authentication, Authorisation and Accounting (AAA) frameworks, Wi‑Fi controller solutions, and hands‑on routing and switching technologies
• Cisco Certified Network Professional (CCNP) and/or AWS Certified Advanced Networking – Specialty certification is preferred, and availability to provide 24/7 support when required is essential

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.