Network Specialist

Endeavour Search Ltd.; Hong Kong; On-site; HKD 300,000 - 520,000; Full time

Benefits offered by this job

Excellent compensation & benefits

Guaranteed double pay

Training provided

Job summary

Endeavour Search Ltd. in Hong Kong is seeking an IT Infrastructure specialist to support and troubleshoot network and IT facilities, including wired/wireless, servers, and security components located in APAC operations.

You will contribute to timely expansions and maintain accurate network documentation. The role requires a diploma or higher in Information Technology or Computer Science and at least three years of relevant experience.

Qualifications

• High Diploma or above in Information Technology / Computer Science or equivalent
• Minimum 3 years’ relevant work experience

Responsibilities

• Basic implementation, support and trouble shoot of any network’s infrastructure including wired / wireless / IT / OT / Cabling / Computer / Hub rooms facilities
• Responsible for a timely expansion of the IT Infrastructure as required by Company´s project plan
• Manage the information or documents including layout, install, configure, maintain and recover IT / network / server / communication equipment during construction, commissioning and operations
• Maintain CMDB, inventory control, asset control for all device
• Perform periodic network assessments and network / systems security audits
• Manage technical vendors, contractors and Infrastructure consultants. Plan and implement service SLA´s for IT Infrastructure
• Process and handle the ticket & service request timely which escalates from the entry-level and support team
• Develop and maintain network documentation, diagrams and procedures to ensure accurate and timely communication of network changes and updates in the Asia Pacific region
• Participated in project planning and budgeting and managing vendor relationships and contracts related to network infrastructure in the Asia Pacific region

Skills

Strong sense of responsibility

Independent worker

Customer service mindset

Team player

Communication skills

Willingness to learn

Education

Diploma or higher in Information Technology / Computer Science

Tools

VLAN / 802.11Q

VXLAN

BGP / OSPF / EIGRP

MPLS / SDWAN

WiFi controller

DNS / DHCP

SDN

Routers & Switches

Firewalls

LDAP

Job description

Hong Kong, Hong Kong | Posted on 03/03/2025

• Global company with footprint across North America, Europe and APAC
• Annual global sales turnover rate at USD 6 Billion with over 40,000 staffs worldwide
• Hang Seng Index publicly listed company - Headquarter in Hong Kong with over 30 years solid stable work culture and puts people first
• Around 500 staffs in Hong Kong office and IT team around 30-40 staffs.
• Excellent compensation & benefits
• Guaranteed double pay
• Training provided
• APAC role with solid high quality team members

Major Responsibilities:

• Basic implementation, support and trouble shoot of any network’s infrastructure including wired / wireless / IT / OT / Cabling / Computer / Hub rooms facilities
• Responsible for a timely expansion of the IT Infrastructure as required by Company´s project plan
• Manage the information or documents including layout, install, configure, maintain and recover IT / network / server / communication equipment during construction, commissioning and operations
• Maintain CMDB, inventory control, asset control for all device
• Perform periodic network assessments and network / systems security audits
• Manage technical vendors, contractors and Infrastructure consultants. Plan and implement service SLA´s for IT Infrastructure
• Process and handle the ticket & service request timely which escalates from the entry-level and support team
• Develop and maintain network documentation, diagrams and procedures to ensure accurate and timely communication of network changes and updates in the Asia Pacific region
• Participated in project planning and budgeting and managing vendor relationships and contracts related to network infrastructure in the Asia Pacific region

Requirements

Major Requirements:

• High Diploma or above in Information Technology / Computer Science or equivalent
• Minimum 3 years’ relevant work experience

Technical Knowledge:

• VLAN 802.11Q, VXLAN, STP, MSTP, BGP, OSPF, EIGRP, DMVPN, GTM, MPLS, SDWAN, LTM, Routers, Switches, Firewalls, DNS, DHCP, 802.11 AX/G, wifi controller, routing redistribution, 802.1X, LDAP, SDN

Other Skills:

• Strong sense of responsibility, continuous improvement and able to work independently
• Ability to work with all levels of staff within and outside of IT and organization
• Having customer services mindset
• Team player with good interpersonal, communication and organizational skills
• Demonstrated ability to learn new technology
• Fluent in English