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Standout Performance Limited seeks a Managing Director to lead its Hong Kong HQ, supervise multi-studio operations, and drive digital transformation across platforms including Class Manager, Gymdesk, Xero, and CRM systems.
The role requires strong HR expertise, international coaching oversight, and leadership of an ethnically diverse team, with a focus on compliance, partnerships, and customer engagement across youth and adult programs.
STANDOUT PERFORMANCE LIMITED (SP) is a premier, fast-growing performance and youth gymnastics training network operating across 4 dedicated studios in Hong Kong. With over 500 active members, a result-oriented Eastern European training framework, and an aggressive Greater Bay Area (Shenzhen) & Regional Expansion plan, we are seeking a high-caliber Managing Director to lead our Hong Kong headquarters, oversee multi-studio operations, direct human resources, and drive digital transformation.
Overall Operations & Multi-Studio Management: Assume complete executive command of daily operations, administrative leadership, financial performance, and staffing across all 4 Hong Kong studios.
Human Resources & Workforce Management: Direct full-spectrum HR operations, including talent acquisition, international coach onboarding, performance appraisals, staff deployment, and employee relations.
IT Infrastructure & AI Modernization: Spearhead digital transformation by architecting and deploying a dedicated mobile app (online class booking, homework tracking, parent portal, digital payments) and integrating Class Manager / Gymdesk with Xero Accounting and CRM platforms.
Multicultural Staff Leadership: Direct and supervise an international team of professional Eastern European coaches, ensuring seamless operational communication, cultural alignment, and strict adherence to training frameworks and safety standards.
Client Relations & Parent Engagement: Oversee multi-channel customer service, parent communications, and client retention strategies for youth and adult fitness programs.
B2B Partnership & Project Management: Drive corporate partnerships (school ECA programs, insurer wellness packages, studio rentals) and manage project logistics for cross-boundary gymnastics competitions.
Compliance & HR Governance: Ensure all employment contracts, HR policies, and daily studio practices strictly comply with Hong Kong Employment Ordinance, statutory regulations, insurance requirements, and Mandatory Provident Fund (MPF) guidelines.
HR & Labor Regulations Expertise: Strong practical HR skills with solid knowledge of Hong Kong local employment contracts, employment law, statutory compliance, and MPF administration.
Senior Managerial & Multi-Center Experience: Minimum 3 years of experience in managing multi-center / multi-brand sports, educational, or wellness facilities, with a proven track record in executive management.
Technical Expertise: Minimum 5 years of experience in IT, software system integration, AI workflow automation, and digital platform development.
B2B & Project Management: Minimum 5 years of experience in B2B service delivery, project management, and commercial negotiations.
Language Proficiency: Fluent in English, Russian, and Ukrainian (written and spoken) to effectively manage international coaches and communicate with a diverse client base.
International Business Background: Proven experience in working with international clients, parents, and cross-border commercial environments (prior experience in Southeast Asian / Thailand markets is a strong advantage).
Monthly Salary: HKD 50,000 / month
Annual Leave: 14 days paid Annual Leave (Contract provides up to 20 days total contractual/statutory entitlement)
Statutory Benefits: Mandatory Provident Fund (MPF) Scheme Enrolment, Statutory Holidays, and Full Medical/Work Injury Insurance coverage.
Working Schedule: 5-day work week.