Client Success Manager

Experior Asia Limited; Hong Kong; Hybrid; HKD 83,000 - 138,000; Part time

Benefits offered by this job

Hybrid work model

Growth opportunities

Job summary

Experior Asia Limited in Hong Kong is seeking a proactive, client-focused professional for a part-time role. You will support client relationships, onboarding of new clients, and day-to-day office tasks in a hybrid setup with home and office work.

The role covers client relationship and account management as well as administrative support, including visa liaison, invoicing, and document filing. Fluency in English and Cantonese is required, Mandarin a plus, and you will assist the Directors as

Qualifications

• Bachelor's degree in any discipline.
• Experience in administration or client-facing roles.
• Highly organised with strong attention to detail.
• Confident multitasker with a proactive, can-do attitude.
• Bubbly, energetic personality.
• Fluent in English and Cantonese; Mandarin is a plus.

Responsibilities

• Attract and engage new clients via phone, email, and in-person meetings
• Maintain and develop existing client relationships
• Support contract negotiation and onboarding of new clients
• Act as a point of contact and account manager for assigned clients
• Assist with organising and hosting client social and networking events
• Prepare invoices, track expenses, and support basic finance administration
• Provide day-to-day support to the Directors as required

Skills

Client-facing

Organised

Multitasking

Proactive attitude

English (Fluent)

Cantonese (Fluent)

Education

Bachelor's degree in any discipline

Tools

Microsoft Office

Google Workspace

Job description

We’re looking for someone to join our dynamic team in Hong Kong on a part-time basis.

Experior Asia is an established education company connecting passionate educators with schools across Hong Kong, China, and beyond. As we continue to grow, we’re looking for a proactive individual to support client relationships and play a key role in the day-to-day running of the business, with opportunities to grow alongside us.

Client Relationship & Account Management

• Attract and engage new clients via phone, email, and in-person meetings
• Maintain and develop existing client relationships
• Support contract negotiation and onboarding of new clients
• Act as a point of contact and account manager for assigned clients
• Assist with organising and hosting client social and networking events
• Provide ongoing support to the Directors as required

Office & Administrative Support

• Coordinate teacher cover and short-term staffing support for clients
• Assist with visa applications and liaise with immigration departments
• Prepare, arrange, and file documentation (digital and physical)
• Maintain organised company records using Google Drive and internal systems
• Support school tenders and general ad-hoc office tasks
• Prepare invoices, track expenses, and support basic finance administration
• Provide day-to-day support to the business and teaching staff

Requirements

• Bachelor’s degree in any discipline
• Experience in administration, office support, or client-facing roles
• Highly organised with strong attention to detail
• Confident multitasker with a proactive, can-do attitude
• Bubbly, energetic personality
• Proficient in Microsoft Office and Google Workspace
• Fluent in English and Cantonese (Mandarin is a plus)
• Holds a valid Hong Kong work visa
• Flexible, part-time working hours
• Hybrid working setup (home and office)
• Opportunity to grow within a supportive and expanding education business