Manager, Technical Services (Operations)

Hysan Development Company Limited; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Hysan Development Company Limited is seeking a Manager, Technical Services (Operations) to lead on-site technical teams and supervise contractors in day-to-day operations, preventive maintenance, and emergency response for our buildings in Hong Kong.

You will oversee maintenance projects, ensure safety and compliance, and drive improvements in system performance and reliability through proactive supervision and stakeholder collaboration.

Qualifications

• Minimum 8 years’ relevant working experience, with at least 3 years in a supervisory role.
• Degree or Higher Diploma in Engineering or related discipline.
• Fluent in Chinese and English (spoken and written).

Responsibilities

• Lead, supervise, monitor, and implement preventive maintenance within assigned building(s).
• Supervise onsite technical team to coordinate with buildings management and ensure smooth operation.
• Oversee tenants’ fitting-out/reinstatement work per approved drawings and standards.
• Investigate and evaluate causes of defects or failures with corrective actions.
• Manage emergencies and implement company emergency procedures.
• Lead the PM (Tech) team to identify risks and propose improvements.
• Ensure compliance with safety, sustainability, quality control, and statutory requirements.
• Oversee procurement related to maintenance, including stock/tools/equipment.
• Manage and control maintenance inventories.
• Perform other duties as assigned.

Skills

Leadership

Interpersonal skills

Time management

English proficiency

Chinese proficiency

Education

Degree / Higher Diploma in Engineering or related field

Job description

Manager, Technical Services (Operations)

Job Purpose

Lead and supervise onsite technical team and out-sourced contractors to manage and implement day-to-day operational & preventive maintenance; emergency handling & recovery; system performance monitoring & control; and other improvement works.

Key Responsibilities

• Lead, supervise, monitor, and implement the preventive routine maintenance works and projects within the assigned building(s).
• Supervise and lead onsite technical team to work closely/ with buildings management office to provide technical supports and to ensure smooth running of building equipment and systems within the assigned building(s).
• Supervise and monitor tenants’ fitting-out/ reinstatement work to ensure that it strictly follows the approved fitting-out drawings and up to the company’s standard.
• Investigate, analyze, and evaluate the cause of building/system defects /failure with effective corrective actions.
• Manage and handle emergency situations and ensure proper execution of emergency procedures established by the Company.
• Lead the PM (Tech) team to proactively identity potential risks and make improvement and rectification recommendations.
• Ensure the onsite technical team is fully aware of and comply with the company requirements on safety, sustainability, quality control, and statutory requirements.
• Supervise routine maintenance related procurement process including purchase of maintenance related stocks, tools, and equipment.
• Manage and control of maintenance related inventories to suit operational needs.
• Perform all other duties and tasks as assigned.

Skills, Qualifications and Experience Requirements

• Minimum 8 years’ relevant working experience of which 3 years at supervisory level. Candidate with less experience would be considered as Assistant Technical Manager (Operations).
• Holder of Degree/ Higher diploma in Engineering or related disciplines.
• Fluent in spoken and written in Chinese and English.
• Good Leadership, interpersonal skills, and time Management. Result-oriented and able to work under pressure.