Manager - Supply Chain

DCH Auriga (Hong Kong) Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

DCH Auriga (Hong Kong) Limited is an Asia-based healthcare market manager distributing pharmaceuticals, medical devices and diagnostics through hospitals, pharmacies and specialty stores. We are seeking a Supply Chain Manager to lead the team, oversee import/export operations, licensing and tender activities, and ensure compliant, timely deliveries across Asia.

You will collaborate with principals, suppliers and freight forwarders, optimizing processes, maintaining records and driving efficiency

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• At least 8 years of relevant experience in import/export, shipping, logistics or supply chain operations, including supervisory experience.
• Hands-on experience in shipment coordination, import/export documentation and customs clearance coordination.
• Experience coordinating licence applications, renewals and related documentation; experience in pharmaceuticals, medical devices or other regulated healthcare products is preferred.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to work under pressure and manage multiple tasks.
• Fluent in both written and spoken English and Chinese.

Responsibilities

• Lead and supervise the supply chain team, allocating work and monitoring performance.
• Oversee day-to-day shipping and order coordination with suppliers, principals, freight forwarders and internal teams.
• Prepare and check import/export documentation, invoices, packing lists, customs declarations and other shipping docs.
• Monitor shipment progress and resolve transportation, customs clearance, documentation and delivery issues.
• Coordinate licence applications, renewals and regulatory documents with Regulatory Affairs, QA, principals and authorities.
• Assist in tender submissions by coordinating documents and monitoring deadlines.
• Maintain accurate shipping, licensing and tender records for audits and reviews.
• Liaise with stakeholders to resolve issues and improve workflows and service efficiency.

Skills

Analytical skills

Communication

Organizational skills

Problem-solving

Interpersonal skills

Multi-tasking

Education

Bachelor's degree in Logistics/SCM/Business

Job description

DCH Auriga is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, DCH Auriga partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for more than 500 brands into hospitals, pharmacies and specialty stores across Asia. DCH Auriga is a subsidiary of Dah Chong Hong Holdings Limited with operations in Hong Kong, Macau, China, Singapore, Malaysia, Brunei, Thailand, Indonesia, Vietnam and the Philippines. For more details, please visit www.dchauriga.com.

About the Role

We are seeking a Supply Chain Manager to lead our supply chain team, with a focus on import and export operations, shipment coordination, trade documentation, and licence applications and renewals. The role will oversee daily operations, ensuring shipments and related documentation are handled accurately and on time. Working closely with principals, suppliers, freight forwarders, internal departments and relevant authorities, you will resolve operational issues, maintain compliance with applicable requirements and improve service efficiency.

Responsibilities

• Lead and supervise the supply chain team, allocating work, monitoring performance and providing guidance on shipping, documentation and licensing activities.
• Oversee day-to-day shipping and order coordination, working with suppliers, principals, freight forwarders and internal teams to ensure timely and cost-effective deliveries.
• Oversee the preparation and checking of import/export documentation, including invoices, packing lists, customs declarations and other required shipping documents.
• Monitor shipment progress and coordinate the resolution of transportation, customs clearance, documentation and delivery issues.
• Coordinate the preparation, submission and follow-up of licence applications, renewals and related regulatory documents, working with Regulatory Affairs, Quality Assurance, principals and relevant authorities as required.
• Assist in tender submissions by coordinating supporting documents, consolidating inputs from relevant departments and monitoring submission deadlines.
• Maintain accurate and up-to-date shipping, licensing and tender records to support audits, inspections and internal reviews.
• Liaise with internal and external stakeholders to resolve operational issues and improve workflows, documentation accuracy and service efficiency.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• At least 8 years of relevant experience in import/export, shipping, logistics or supply chain operations, including experience in a supervisory or team leadership role.
• Strong hands-on experience in shipment coordination, import/export documentation and customs clearance coordination.
• Experience coordinating licence applications, renewals and related documentation; experience in pharmaceuticals, medical devices or other regulated healthcare products is preferred.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to work under pressure and manage multiple tasks.
• Fluent in both written and spoken English and Chinese.

We are equal opportunities employer. Applicants who are not invited within 2 months may consider their application unsuccessful. All applicants may be considered for other suitable positions with DCH Group/CITIC Group and will be deleted from our files after 6 months from the date of application.