Manager, People Data & Analytics, North Asia and SEAA

Chanel, Inc.; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Benefits offered by this job

Wellbeing programmes

Learning & development opportunities

Parental leave

Job summary

Chanel is seeking a Manager, People Data & Analytics to champion insights within the People & Organisation function. You will translate data into compelling narratives, enable data-driven decisions, and support stakeholders with actionable intelligence across global teams.

This role designs semantic models, maintains dashboards, and tracks KPI adoption. You will work with Power BI, SQL, Python/R, and HR data systems to deliver trusted analytics products and foster a culture of curiosity and

Qualifications

• Strong background in people analytics, BI, or workforce insights.
• Experience designing analyses that answer business questions and drive decisions.
• Excellent communication of findings to non-technical audiences.

Responsibilities

• Develop and maintain dashboards that support business conversations.
• Create semantic models and KPI tracking reflecting business logic.
• Document data sources, definitions, and analytic standards for clarity.

Skills

Advanced analytics

Storytelling & comms

Stakeholder engagement

Data visualization

Education

Bachelor's or Master's in Analytics/BI

Tools

Power BI

Tableau

SQL

Python

R

Excel

Databricks

Job description

About the role

The Manager, People Data & Analytics is a champion for insights generation and analytics within Chanel’s People & Organisation function. The role centres on uncovering business-relevant insights, translating data into impactful stories, and enabling data-driven decision making. The incumbent leverages strong analytical and visualization skills to support stakeholders with actionable intelligence and facilitate a culture of curiosity and continuous improvement. The impact you can create at CHANEL Business Insights & Decision Support Lead and execute data analysis projects, focusing on generating actionable insights that support strategic people decisions. Explore datasets across domains and markets to identify patterns, trends, and key performance drivers using advanced analytics tools. Translate complex data into clear, compelling narratives that drive stakeholder understanding and engagement. Support storytelling and decision making by combining quantitative analysis with qualitative context.

Dashboarding & Analytics Visualization Design and maintain intuitive dashboards, ensuring visualizations are clear, relevant, and support business conversations.

Develop semantic models that accurately reflect business logic and enable nuanced KPI tracking. Provide ongoing support and enhancements to analytics products, prioritizing usability and stakeholder feedback.

Continuous Improvement and Capability Building

Track adoption and business impact of analytics solutions, using feedback to refine and improve data products. Develop and maintain documentation of KPI dictionaries, analytics standards, and business logic for accessibility and clarity. Champion analytics literacy and foster a data-driven culture within the People & Organisation function. Ensure compliance with data governance, quality, and other applicable standards.

Documentation & Communication

Maintain clear, accessible documentation of data sources, definitions, and dashboard specifications. Communicate updates, insights, and changes proactively to stakeholders, ensuring transparency and engagement.

Your Success Measures

Increased relevance and impact of performance measures, insights, and data products for storytelling and decision making. Higher adoption and meaningful use of dashboards and analyses across Chanel’s People & Organisation teams. Elevated analytics literacy and data-driven decision making within the function.

You are Energised by Translating data and analytics into compelling stories for non-technical audiences. Creating business impact through stakeholder engagement and actionable insights. Delivering exceptional experiences and enabling data-driven decision making.

What You Will Bring

• Bachelor’s or Master’s degree in Analytics, Data Science, Statistics, Business Intelligence, HR Analytics, or a related field.
• Extensive hands‑on experience in people analytics, business intelligence, or workforce insights generation.
• Proven ability to design and execute advanced analytics projects, including hypothesis-driven analyses and the testing of business‑relevant questions.
• Hands‑on experience with Python or R for statistical analysis and modeling is highly valued.
• Expertise in turning raw data into actionable insights, using both descriptive and diagnostic analytics to uncover patterns, trends, and performance drivers.
• Demonstrated experience in communicating findings, crafting compelling data stories, and engaging stakeholders for business impact.
• Familiarity with predictive modeling, experimentation (A/B testing), and scenario analysis to support evidence-based recommendations.
• Proficiency in Power BI, Tableau, Excel (including pivot tables), and SQL for data exploration, visualization, and insight generation.
• Experience working with HR data, processes, and systems (Workday, HR Data Warehouse, etc.) is an advantage.
• Experience in a Global matrix organisation and managing within a complex ecosystem is an advantage.
• Passion for enabling a data-driven culture and building analytics capability within teams.

CAPABILITIES REQUIRED

Advanced skills in dashboarding and visualisation tools (Power BI, Tableau, or similar) to create, maintain, and enhance data products focused on business relevance and insights. Strong proficiency in Microsoft Fabric, SQL for extracting, transforming, and analysing data to uncover patterns, trends, and support hypothesis-driven inquiries. Strong knowledge of Python and/or PySpark to support large-scale data analysis and experimentation. Ability to design clear, impactful visualisations that enable storytelling and decision-making for diverse stakeholders. Experience applying analytic methods such as hypothesis testing, regression analysis, and scenario modeling to address business questions and evaluate outcomes. Committed to maintaining comprehensive documentation of data sources, definitions, business logic, and key metrics for transparency and clarity. Skilled at translating raw data into actionable insights and recommendations, bridging technical analysis with organizational needs. Familiarity with Databricks notebooks or similar environments for workflow management and collaborative analytics.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.