Business System Analyst – Finance (P2P/R2R)

Chanel, Inc.; Hong Kong; On-site; HKD 420,000 - 700,000; Full time

Benefits offered by this job

Wellbeing programme

Learning & development

Parental leave

Job summary

Chanel is seeking a Business System Analyst to bridge Finance Business Services, Technology & Digital Services, and external vendors. You will analyze processes, gather requirements, and design solutions, focusing on Microsoft Dynamics 365 and AX 2012 for Finance, including Record to Report and indirect procurement through to vendor payments.

You will collaborate across global teams and vendors, support changes, ensure smooth operations, and contribute to continuous improvement of finance

Qualifications

• University degree in Information Technology, Accounting, or related disciplines
• Agile or PMP certified is desirable
• Microsoft Certificates on Dynamics 365 related topics

Responsibilities

• Project Management: collaborate with Finance and internal teams across global, APAC regions and vendors to ensure delivery. Support end-to-end IT projects from requirements to testing and training.
• Change Management and Operation Support: monitor and support Dynamics 365/AX 2012, manage external vendors, oversee integrations, provide end-user support when required.

Skills

Business analysis

Stakeholder management

Vendor management

Microsoft Dynamics 365

AX 2012

SQL

X++

Project management

Microsoft Office

Agile

PMP

Education

University degree in IT or related disciplines

Tools

Dynamics 365

AX 2012

SQL

X++

UAT testing

Job description

Job Purpose

The Business System Analyst acts as a vital link between Finance Business Services, Technology & Digital Services, and external vendors. This role partners with stakeholders to analyze business processes, gather requirements, and design efficient and effective business solutions. The analyst is responsible for the implementation, support, and continuous improvement of Microsoft Dynamics 365 and AX 2012 for Finance. Focusing primarily on Record to Report and Indirect Procurement through to vendor payment processes, the analyst collaborates with other BSAs to ensure comprehensive coverage and optimization of all finance-related processes.

Key Responsibilities

• Project Management: Collaborate with Finance and internal teams across global, APAC regions and markets with external vendors to ensure successful project delivery. Support end-to-end project from an IT perspective starting from business requirements discovery to final testing, delivery, training but also by supporting the transition from project to operations. Communicate and coordinate with various internal teams (global and regional, finance/ business/ technology) and external vendors to enable seamless system or integration roll-out. Work with external vendors to ensure the delivery of high-quality outcomes in a timely manner. Review solution design documents to identify local technical dependencies / changes required and initiate necessary changes. Prepare and maintain IT documentation such as system design documents, UAT test scripts, functional requirement documents and user manual.
• Change Management and Operation Support: Monitor, maintain, and support Microsoft Dynamics 365 and AX 2012 ensuring critical business functions are running smoothly and efficiently. Manage external vendors to provide quality and timely system support to ensure smooth operations. Support change request process, monitor development, quality outcome and deployment. Oversee integration support between Microsoft Dynamics 365/AX 2012 and Bank Platform/ COUPA/ CONCUR. Provide application system support to end-users when it is required.

Requirements

Academic / Professional Qualifications

• University degree in Information Technology, Accounting, or related disciplines
• Agile or PMP certified is desirable
• Microsoft Certificates on Dynamics 365 related topics

Work Experience

• At least 5 years’ experience as a Business Analyst or System Analyst for IT systems
• Experience in Microsoft Dynamics 365 Finance and Operations or AX 2012
• Experience in systems implementation/enhancement/configurations
• Experience in financial month end closing
• Experience in bank payment integration
• Experience working at a regional level (with multiple APAC countries)
• Experience in retail, hospitality, or luxury retail desired

Functional/Technical Expertise

• A firm understanding of solution integration and development methodologies
• Knowledge in various system integration is an advantage
• Knowledge in X++ and SQL is an advantage
• Proficiency in Microsoft office

Required Competencies

• Strong coordination skill with experience in managing stakeholders and external vendors
• Ability to build rapport with IT and business users
• Must be a good team player, responsible and willing to learn
• Collaborative and attention to details
• Strong analytical and problem-solving skills
• Multitasking and ability to work independently
• Self-motivated and able to complete tasks in a timely and efficient manner
• Excellent interpersonal and communication skills both verbal and written in English

Company Culture

At Chanel, we are you focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Benefits and Perks

• Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.