Senior Corporate Communications Manager, North Asia

Chanel, Inc.; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

CHANEL in Hong Kong seeks a Corporate Communications Manager, North Asia, to lead external communications and protect the brand’s reputation across the region. You will coordinate with market and global teams to amplify Chanel’s voice and social commitments.

You will oversee leadership communications, internal messaging, and crisis management, guiding senior leaders and ensuring consistent, authentic storytelling across channels.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field.
• 8-12 years of progressive experience in corporate communications, public relations, or media relations.
• Complete fluency in written and spoken English; Mandarin or Korean proficiency is a plus.
• Experience with crisis and issues management and high-impact PR campaigns.
• Excellent writing, editing, and verbal communication skills; strong stakeholder management.

Responsibilities

• Develop and execute external communications strategies to protect and enhance Chanel's reputation in North Asia.
• Lead leadership communications, including speeches, messages, and presentations for internal and external engagements.
• Collaborate with market teams and the global team to ensure consistent brand voice and messaging.
• Drive internal communications programs and align regional and global content across markets.
• Manage sensitive communications and issues management with discretion and agility.

Skills

English fluency

Leadership

Strategic thinking

Written communication

Education

Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field

Job description

Your role @ CHANEL

The Corporate Communications Manager, North Asia will be the primary reputation and leadership communications partner for the region. This role is responsible for developing and executing external communications strategies, managing sensitive communications and reputation issues across the region, and leading on leadership visibility to reinforce our brand leadership and social commitment. The role will collaborate with market teams as well as the global team to elevate the brand’s image and reputation in North Asia. This role will report directly to the Head of Communications, North Asia and will be based in Hong Kong

The impact you can create at CHANEL Corporate Communications

Build a coherent, proactive reputation strategy and common vision to amplify one singular voice and grow the positive influence and impact of Chanel in the North Asia region.

Elevate brand visibility and leadership through compelling storytelling and tailored communications.

Conceive and implement strategic campaigns and build engagement about sustainability, employer branding, and social commitments.

Sensitive Communication Management

Develop and execute reputation management strategies, structures, plans and capabilities to identify and address relevant issues for North Asia. Assess evolving issues with discretion and agility, embedding strategic judgment into both proactive and reactive communications.

Act decisively to protect and enhance the House’s reputation, lead crisis communications and issues management in close collaboration with the Global Sensitive communications team, ensuring timely and effective responses to any issues that may arise.

Leadership Communications

Orchestrate communications for the regional leadership team, ensuring all touchpoints reflect the House’s unique vision and values. Craft compelling speeches, messages, and presentations for internal and external engagements, reinforcing the House’s commitment to authenticity, creative leadership, and stakeholder inspiration.

Provide strategic counsel to leadership for high-profile interviews, town halls, and industry forums, ensuring alignment and consistency across every channel.

Internal Communications

Implement the region’s internal communications strategy through compelling content creation and interactive communications initiatives. Coordinate and manage internal communications platforms with alignment and engagement across the region.

Global-Regional-Market Alignment

Cascade global content and messaging, adapting for regional specificity and working closely with Markets to ensure consistency. Represent the region in global editorial forums, ensuring two-way communication and influence.

You are energized by

Developing and executing external communications strategies.

Managing sensitive communications/reputation issues across the region.

Leading on leadership visibility to reinforce our brand leadership and social commitment.

Building engagement about sustainability, employer branding, and social commitments.

Crafting compelling speeches, messages, and presentations for internal and external engagements.

What you can bring to the team

Education: Bachelor's degree and above in Communications, Public Relations, Journalism, Marketing, or a related field.

Experience: A minimum of 8-12 years of progressive experience in corporate communications, public relations, or media relations. A mix of in-house and agency experience is preferred.

Complete fluency in written and spoken English is essential; Professional proficiency in written and spoken Mandarin or Korean would be a significant advantage.

Demonstrated track record of developing and executing successful, high-impact PR and communications campaigns.

Strong crisis and issues management experience with a calm and strategic approach under pressure.

Excellent writing, editing, and verbal communication skills, with the ability to distill complex information into clear and compelling messages.

Strategic thinker, highly collaborative, poised, results-oriented, and able to navigate a complex, matrixed organization.

What you will learn / What CHANEL can offer you

Collaborate with market teams as well as the global team to elevate the brand’s image and reputation in North Asia.

Work closely with the Global Sensitive Communications team.

Orchestrate communications for the regional leadership team.

Cascade global content and messaging, adapting for regional specificity and working closely with Markets to ensure consistency.

Represent the region in global editorial forums, ensuring two-way communication and influence.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.

Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.

At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

This means everyone can grow, continue to be inspired and feel included, now and in the future.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.