Business Intelligence Manager, North Asia

Chanel, Inc.; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

CHANEL in Hong Kong seeks a strategic foresight professional to support the President’s Office with macroeconomic monitoring, competitor benchmarking, and trend analysis. You will gather quantitative and qualitative data, distill insights, and present to senior leadership to inform data-driven decisions.

You will work with the Head of Foresight and Business Trends to produce reports, dashboards, and presentations, ensuring timely delivery and cross-functional collaboration.

Qualifications

• Bachelor’s or master’s degree in economics, business, or related field.
• Working experience in research, strategy, or competitive intelligence roles.

Responsibilities

• Synthesize macroeconomic indicators, policy changes, and global market developments into actionable insights.
• Benchmark competitors’ strategies and identify threats and whitespace opportunities.
• Monitor technology, social, cultural and macroeconomic trends and curate reports or dashboards for stakeholders.
• Prepare clear reports, dashboards and presentations for senior leadership.
• Collaborate cross-functionally to deliver timely insights for business decisions.

Skills

Macroeconomic analysis

Competitive intelligence

Trends tracking

Data visualization

Presentation skills

Cross-functional collaboration

English

Mandarin

Education

Bachelor’s or Master’s in economics or business

Tools

MS Office

Thinkcell

Figma

Photoshop

AI tools for research

Job description

Why This Mission:

With the “Lead Beyond” strategic intent of North Asia, the President’s Office plays a critical role in connecting the strategic intent of the North Asia leadership agenda with the clarity, alignment, and disciplined follow-through. The focus of the President’s Office is to elevate strategic planning and governance capabilities and infuse insight and foresight through business partnership. In an increasingly volatile macroeconomic environment marked by shifting policies, geopolitical tensions, and rapid technological disruption, making well-informed strategic decisions requires continuous, structured intelligence. This role will serve as a dedicated resource to monitor macroeconomic signals, benchmark competitors, and track emerging technology and social trends, providing leadership with a single source of actionable insights. By investing in this hire, we are building a strategic capability that enables faster, data-driven decision-making, stronger competitive positioning, and a more resilient, forward-looking organization.

The impact you can create at CHANEL:

Together with Head of Foresight and Business Trends, you will make impact on the following area

• Macro-Economic Research: Conduct in-depth research and analysis of macroeconomic indicators, policy changes, geopolitical changes, global market developments, and other macro indicators affecting the industry and business environment
• Competition Benchmarking: Analyse and benchmark key competitors’ strategies, especially the emerging challengers in the region, and their performance, and positioning. Identify competitive threats and whitespace opportunities to inform strategic planning
• Trends Tracking: Monitor and report on technology, social, cultural and macroeconomic trends relevant to industry. Identify emerging disruptions, opportunities, and risks, and curate and distribute trend reports, newsletters, or dashboards to keep stakeholders informed
• Reporting & Presentation: Synthesize findings into clear, actionable insights and present to senior stakeholders. Prepare reports, dashboards, and presentations
• Collaboration: Work cross-functionally with internal to deliver timely and relevant insights for business decisions

What You Will Bring

Education & Experience

• Bachelor’s or master’s degree in economics, business, or related field
• Working experience in research, strategy, or competitive intelligence roles

Analytical Skills

• Strong quantitative and qualitative analysis skills
• Ability to interpret complex data sets and distill key insights

Technical & Software Skills

• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Experience with Thinkcell, Photoshop, Figma or other software for data visualization and presentation automation
• Knowledge of AI-based tools for research and automation

Soft Skills and Competency

• Excellent written and verbal communication in English and Mandarin. Korea is a plus
• Strong organizational skills and attention to detail
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Proactive, curious, and adaptable mindset
• Demonstrated ability to work independently while also thriving in a collaborative, cross-functional environment
• High ethical standards, discretion, and a strong sense of confidentiality when handling sensitive data

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.