Assistant Manager, Data Intelligence

Chanel, Inc.; Hong Kong; On-site; HKD 500,000 - 900,000; Full time

Job summary

Chanel in Hong Kong seeks an Assistant Manager, Data Intelligence to transform multi-source data into actionable insights that drive marketing effectiveness, retail performance, and strategic decisions. You will lead cross-functional collaboration with Marketing, Retail, CRM, and Finance, building dashboards and advanced analyses for executive audiences.

The role emphasizes forecasting, scenario planning, and a data-driven culture, delivering clear narratives and governance to empower agile

Qualifications

• Bachelor's degree in Business, Data Analytics, Statistics, Economics, or related disciplines.
• 5+ years of analytics, BI, or performance analysis experience in retail, luxury, FMCG, or similar.
• Strong Excel, BI tools, dashboard development, and data storytelling.

Responsibilities

• Lead performance analysis across key business metrics for leadership.
• Develop scalable dashboards and frameworks to identify drivers and actions.
• Provide strategic insights on sales, marketing effectiveness, and category dynamics.
• Support forecasting and demand planning through scenario modelling.
• Deliver market, consumer, and competitive intelligence to inform strategies.
• Translate analysis into clear narratives for executive reviews.
• Enhance data governance and reporting standards as a single source of truth.
• Partner with stakeholders to influence decisions with insights.

Skills

Excel

Power BI

Analytics

Dashboard development

Education

Bachelor's degree in Business, Data Analytics, Statistics, Economics, or related disciplines

Tools

Power BI

Job description

About the role

The Assistant Manager, Data Intelligence is a key analytical partner within the Fragrance & Beauty division, responsible for transforming complex, multi-source data into actionable insights that drive marketing effectiveness, retail performance, and business decision-making. Working closely with cross-functional teams including Marketing, Retail, CRM, and Finance, you will go beyond reporting to deliver advanced analysis, scenario planning, and clear, executive-ready insights. This role plays a critical part in strengthening a data-driven culture and enabling more informed, agile, and strategic decisions across the division.

What impact you can create at CHANEL

You will elevate how data is leveraged to shape business strategy, improve performance, and unlock growth opportunities.

• Lead performance analysis across key business metrics, ensuring accuracy and relevance for leadership decision-making
• Develop scalable frameworks and dashboards that move beyond reporting to identify drivers, insights, and recommended actions
• Provide strategic insights on sales performance, marketing effectiveness, and category dynamics, highlighting risks and opportunities
• Support forecasting and demand planning through scenario modelling and data-driven projections
• Deliver market, consumer, and competitive intelligence to inform commercial and category strategies
• Translate complex analysis into clear, compelling narratives for executive audiences, supporting business reviews and strategic planning
• Enhance data governance and reporting standards, building a reliable "single source of truth"
• Act as a trusted partner to stakeholders, influencing decisions through insight-driven recommendations

You are energized by

Turning data into meaningful insights that directly influence business decisions.

Moving from "what happened" to "why it happened" and "what to do next".

Solving complex business questions through structured analytical thinking.

Partnering with cross-functional stakeholders to shape strategy.

Building dashboards, models, and frameworks that improve decision-making.

Presenting insights in a clear, concise, and compelling way to senior stakeholders.

Continuously improving data quality, processes, and analytical capabilities.

What you will bring

• Bachelor's degree in Business, Data Analytics, Statistics, Economics, or related disciplines
• 5+ years of experience in analytics, business intelligence, or performance analysis within retail, luxury, FMCG, or similar environments
• Strong analytical and problem-solving skills, with the ability to manage end-to-end analysis (from problem framing to recommendations)
• Advanced proficiency in Excel and strong experience with BI tools (e.g., Power BI) and dashboard development
• Ability to work with large, complex datasets across multiple sources (e.g., CRM, POS, traffic, product data)
• Strong business acumen with the ability to translate data into strategic insights and actions
• Excellent communication and storytelling skills, with experience presenting to senior stakeholders
• High level of accuracy, ownership, and attention to detail, with strong governance mindset
• Fluency in English; Cantonese and Mandarin are advantageous

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact - on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.