Assistant Manager, Data Intelligence

CHANEL; Hong Kong; On-site; HKD 550,000 - 900,000; Full time

Job summary

CHANEL in Hong Kong seeks an Assistant Manager, Data Intelligence to transform multi-source data into actionable insights that drive marketing effectiveness, retail performance and business decisions within the Fragrance & Beauty division.

You will partner with Marketing, Retail, CRM and Finance to deliver advanced analysis, scenario planning and executive-ready narratives, building a reliable single source of truth and governance.

Qualifications

• Bachelor's degree in Business, Data Analytics, Statistics, Economics or related fields.
• 5+ years analytics/BI experience in retail, luxury, FMCG or similar environments.
• Strong Excel skills and experience with BI tools (Power BI) and dashboards.

Responsibilities

• Lead performance analysis across key metrics and provide insights for leadership decisions.
• Develop scalable dashboards and analytical frameworks to identify drivers and actions.
• Provide strategic insights on sales, marketing effectiveness, and category dynamics.
• Support forecasting and demand planning through scenario modelling.

Skills

Analytical thinking

Excel

Power BI

Dashboard development

Storytelling

Governance

Education

Bachelor's degree in Business / Data Analytics / Statistics / Economics

Tools

CRM

POS data

Job description

About The Role

The Assistant Manager, Data Intelligence is a key analytical partner within the Fragrance & Beauty division, responsible for transforming complex, multi-source data into actionable insights that drive marketing effectiveness, retail performance, and business decision-making.

The Assistant Manager, Data Intelligence is a key analytical partner within the Fragrance & Beauty division, responsible for transforming complex, multi-source data into actionable insights that drive marketing effectiveness, retail performance, and business decision-making. Working closely with cross-functional teams including Marketing, Retail, CRM, and Finance, you will go beyond reporting to deliver advanced analysis, scenario planning, and clear, executive-ready insights. This role plays a critical part in strengthening a data-driven culture and enabling more informed, agile, and strategic decisions across the division.

What Impact You Can Create At CHANEL

You will elevate how data is leveraged to shape business strategy, improve performance, and unlock growth opportunities.

• Lead performance analysis across key business metrics, ensuring accuracy and relevance for leadership decision-making
• Develop scalable frameworks and dashboards that move beyond reporting to identify drivers, insights, and recommended actions
• Provide strategic insights on sales performance, marketing effectiveness, and category dynamics, highlighting risks and opportunities
• Support forecasting and demand planning through scenario modelling and data-driven projections
• Deliver market, consumer, and competitive intelligence to inform commercial and category strategies
• Translate complex analysis into clear, compelling narratives for executive audiences, supporting business reviews and strategic planning
• Enhance data governance and reporting standards, building a reliable “single source of truth”
• Act as a trusted partner to stakeholders, influencing decisions through insight-driven recommendations

You are energized by

• Turning data into meaningful insights that directly influence business decisions
• Moving from “what happened” to “why it happened” and “what to do next”
• Solving complex business questions through structured analytical thinking
• Partnering with cross-functional stakeholders to shape strategy
• Building dashboards, models, and frameworks that improve decision-making
• Presenting insights in a clear, concise, and compelling way to senior stakeholders
• Continuously improving data quality, processes, and analytical capabilities

What You Will Bring

• Bachelor’s degree in Business, Data Analytics, Statistics, Economics, or related disciplines
• 5+ years of experience in analytics, business intelligence, or performance analysis within retail, luxury, FMCG, or similar environments
• Strong analytical and problem-solving skills, with the ability to manage end-to-end analysis (from problem framing to recommendations)
• Advanced proficiency in Excel and strong experience with BI tools (e.g., Power BI) and dashboard development
• Ability to work with large, complex datasets across multiple sources (e.g., CRM, POS, traffic, product data)
• Strong business acumen with the ability to translate data into strategic insights and actions
• Excellent communication and storytelling skills, with experience presenting to senior stakeholders
• High level of accuracy, ownership, and attention to detail, with strong governance mindset
• Fluency in English; Cantonese and Mandarin are advantageous

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.