Manager, Merchant Relationship

Dah Sing Financial Group; Hong Kong; On-site; HKD 300,000 - 480,000; Full time

Job summary

Dah Sing Bank invites a driven sales professional to grow its merchant portfolio in Hong Kong. The role emphasizes acquiring new merchants, managing partnerships, and cross-selling SME banking products and Merchant services.

You will collaborate across teams to negotiate, integrate solutions, and push for revenue growth while maintaining strong client relationships and market intelligence.

Qualifications

• University graduate with 5 years' relevant experience or secondary education with 10 years' relevant experience
• Self-motivated, sales driven and client focused
• Excellent merchant network connection
• Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities
• Proficiency in English, Cantonese and MS Office
• Candidates with less experience will be considered as Assistant Manager

Responsibilities

• Solicit new merchants to use the Bank's Merchant Payment Service and Installment Payment Plan Service.
• Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention, technical integration, marketing initiatives, etc.).
• Explore and develop new business opportunities with different partners and payment vendors.
• Cross-sell the Bank's other products and services including SME banking account & Merchant Receivable loan etc. to drive synergy.
• Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch.
• Collect market intelligence and propose improvement on team strategy.
• Collaborate with team members to achieve sales goals and performance metric

Skills

Self-motivated

Sales driven

Client focused

Excellent merchant network

English/Cantonese proficiency

MS Office

Education

University degree with 5 years' relevant experience

Secondary education with 10 years' relevant experience

Tools

MS Office

Job description

To grow Dah Sing Bank merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income and partnership development.

Main Responsibilities:

Solicit new merchants to use the Bank's Merchant Payment Service and Installment Payment Plan Service.

Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention, technical integration, marketing initiatives, etc.).

Explore and develop new business opportunities with different partners and payment vendors.

Cross-sell the Bank's other products and services including SME banking account & Merchant Receivable loan etc. to drive synergy.

Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch.

Collect market intelligence and propose improvement on team strategy.

Collaborate with team members to achieve sales goals and performance metric

To meet the challenge, you should have the following qualifications and attributes:

University graduate with 5 years' relevant experience or secondary education with 10 years' relevant experience

Self-motivated, sales driven and client focused

Excellent merchant network connection

Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities

Proficiency in English, Cantonese and MS Office

(Candidates with less experience will be considered as Assistant Manager)

Please note that only shortlisted candidates will be notified.