About the Role
The role sits within the Corporate Strategy & Business Planning Office (CSBPO), which supports the CEO and the Board of Management in defining, implementing and governing corporate strategy and upholding the Club's integrated business model. The job holder supports the Club's Integrated Business Planning process through customer and product analytics, revenue forecasting and corporate outcome KPI management. The role involves developing analytical models, forecasting methodologies, data workflows and business intelligence solutions to assess business and customer drivers, market conditions, competitive dynamics and the potential impact of business initiatives. The job holder delivers data-driven insights, scenario analyses, revenue projections and management reporting to support business planning, business case evaluation, corporate performance management and senior management decision-making, collaborating with stakeholders across business functions to strengthen data management and analytical capabilities.
Key Responsibilities
- Deliver revenue projections, including quantitative modelling, business framework and customer journey analysis, to identify key drivers, provide forecast updates and develop scenarios for senior management submissions and ad hoc requests.
- Deliver cross-product business analytics and consolidate revenue projections as required.
- Develop and refine analytical and modelling methodologies to strengthen business insight generation and improve annual revenue forecasts.
- Develop and deliver regular and ad hoc analyses for business case evaluation, senior management requests, customer and product analysis, and performance tracking to support business growth.
- Project and monitor multi-year business outcome KPIs at corporate level.
- Prepare presentation materials for senior management to facilitate decision-making and support management submissions.
- Drive continuous improvement in data flow management, data quality, analytic tools and frameworks, forecasting methodologies, and business intelligence capabilities to support corporate level information and insight development.
- Develop and enhance business intelligence solutions, dashboards and management reports to facilitate the Club's business planning, performance management and decision-making processes.
- Collaborate closely with other divisions to ensure accurate business analytical data is available in a timely manner for analytics, forecasting and performance management, and elevate data-related issues or disruptions to management as appropriate.
- Support additional projects or assignments based on the supervisor's guidance and approval, demonstrating agility, collaboration, accountability and result orientation in support of the Club's One Club One Team culture.
Required Experience & Qualifications
- Bachelor's degree in business, finance, mathematics, actuarial, data science, statistics or other related disciplines.
- Minimum of 5-7 years' experience in business, customer or operational data analytics, data mining and/or related fields.
- Strong interest in data analysis with solid analytical capabilities and experience working with large datasets and complex data structures.
- Deep interest in analysing data and strong analytics platform knowledge, with experience working with large data sets with complex entity-relationship structures.
- Hands-on experience in data wrangling (SQL / SAS EG / Alteryx), visualisation tools (MS Power BI / Tableau / SAS Visual Analytics), quantitative analytical and modelling techniques (SQL / SAS / R / Python / MS Azure / MS Excel), business intelligence reporting and presentation design.
- Strong attention to detail, with sophisticated presentation, communication and interpersonal skills.
- Fluency in both English and Chinese.
Preferred Skills
- An advanced degree is advantageous.
- Experience in applying AI tools and technologies to enhance research, analytics, workflow automation and automated insight generation would be an advantage.
- Interest in horse racing or football is a plus.
Benefits & Perks
- Competitive salary and benefits package.
- Dynamic working environment.
- Development opportunities.
The Application Process
Applications are submitted online.
1. Create an account and submit an application via the Apply Now button.
About the Company
The Club is Hong Kong's largest single taxpayer and one of the city's major employers, and its Charities Trust is one of the world's leading charity donors.