Luxury Travel Concierge & VIP Experience Designer

Michael Page International (HK) Ltd

Hong Kong Island

On-site

HKD 80,000 - 120,000

Full time

14 days+

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Job summary

Michael Page International (HK) Ltd is seeking a Concierge Lifestyle Manager / Travel Services Specialist to design and deliver bespoke luxury travel experiences for affluent clients from Hong Kong and around the world.

You will advise premium members in English, Cantonese and Mandarin, curate itineraries, and manage bookings with airlines, hotels, and partners. This role emphasizes exceptional service, attention to detail, and high-net-worth client engagement.

Qualifications

Native or near-native Cantonese and Mandarin.
Fluent written and spoken English.
Experience in luxury travel bookings.
Track record managing complex itineraries.
Experience with travel agencies or luxury operators.

Responsibilities

Advise premium members via phone, email, and chat in English, Cantonese, and Mandarin.
Design and arrange customized travel experiences including flights, hotels, cars, cruises, and private aviation.
Manage travel reservations and bookings with airlines, hotels, and destination management partners.
Prepare travel itineraries, travel documentation, and visa-related information.
Stay informed about travel trends, airline products, destinations, and industry developments.
Maintain accurate client records and ensure compliance with booking procedures.