Luxury Retail Growth Manager — Team Leader

Guerlain (Asia Pacific) Ltd; Hong Kong; On-site; HKD 558,000 - 893,000; Full time

Job summary

Guerlain (Asia Pacific) Ltd in Hong Kong leads a pivotal role to drive sales, elevate client experiences, and ensure operational excellence across luxury retail locations. The role implements strategies to meet sales targets, analyzes market trends, and optimizes retail operations to maximize profitability while upholding brand standards.

You will lead a high-performing frontline team, provide coaching and performance management, and build strong relationships with clients and stakeholders.

Qualifications

• University qualification in Business or related field.
• 5+ years of relevant retail experience in beauty, luxury, or premium consumer goods.
• Experience leading frontline teams and driving sales growth.

Responsibilities

• Deploy and implement retail strategies to achieve sales targets and business objectives.
• Analyze sales data, market trends and competitor activity to identify growth opportunities.
• Collaborate with cross-functional teams to align retail strategies with company goals and stakeholders.
• Build and develop a high-performing frontline team with coaching and performance management.
• Ensure exceptional client service across all retail locations and monitor feedback.
• Oversee operations such as inventory, store layout, and visual merchandising to maximise profitability.

Skills

Retail management

Sales strategy

Strategic retail

Inventory optimization

Market trend analysis

Team leadership

Financial oversight

Networking

Education

Bachelor's degree in Business

Job description

Guerlain (Asia Pacific) Ltd in Hong Kong leads a pivotal role to drive sales, elevate client experiences, and ensure operational excellence across luxury retail locations. The role implements strategies to meet sales targets, analyzes market trends, and optimizes retail operations to maximize profitability while upholding brand standards.

You will lead a high-performing frontline team, provide coaching and performance management, and build strong relationships with clients and stakeholders.