Luxury Retail Assistant Store Manager

Versace; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Versace in Hong Kong seeks a Store Manager to lead luxury retail operations, driving sales, KPIs, and exceptional client service. You will guide a dynamic team, nurture high-profile client relationships, and ensure stock, CRM, and promotional activities align with brand standards.

The role emphasizes team leadership, training, and maintaining Versace’s premium store experience, with focus on delivering high-quality customer interactions and achieving sales targets.

Qualifications

• 3–5 years’ experience in retail management, luxury experience preferred.
• Bachelor’s degree in Fashion or Business preferred.
• Strong people management and excellent client relationship skills.

Responsibilities

• Analyze sales and KPIs with Store Manager to drive qualitative and quantitative objectives.
• Prepare periodic reporting on competitors, product availability, and opportunities.
• Oversee CRM and client relationships to grow the customer base.
• Lead in-store briefings, training, and onboarding to boost performance.
• Ensure stock control, backroom operations, and visual merchandising standards.

Skills

Retail management

Client relationships

Team leadership

POS system

Education

Bachelor’s degree in Fashion or Business

Tools

POS system

MS Word

MS Excel

Email

Job description

Versace in Hong Kong seeks a Store Manager to lead luxury retail operations, driving sales, KPIs, and exceptional client service. You will guide a dynamic team, nurture high-profile client relationships, and ensure stock, CRM, and promotional activities align with brand standards.

The role emphasizes team leadership, training, and maintaining Versace’s premium store experience, with focus on delivering high-quality customer interactions and achieving sales targets.