Lobby Host — Elite Guest Experience & VIP Perks

Hotel Indigo Hong Kong Island; Hong Kong; On-site; HKD 167,400 - 279,000; Full time

Benefits offered by this job

8-day off per month

14-day Annual Leave

Discretionary Bonus

$1,600 monthly meal allowance

Medical Insurance

Job summary

Hotel Indigo Hong Kong Island is hiring a Lobby Host to create a memorable experience for guests. Responsibilities include greeting guests, providing quality room orientations, and handling inquiries or complaints. Candidates should possess a degree or vocational certificate in hotel administration and at least 2 years of guest service experience. The role offers competitive benefits including a meal allowance, annual leave, and medical insurance. Fluent English is required, and a pleasant personality is essential.

Qualifications

• 2 years' experience in guest or customer service, or an equivalent combination of education and experience.
• Pleasant personality, customer-oriented with good communication and interpersonal skills.
• Fluent in both written and spoken English.

Responsibilities

• Greets all guests at all times in a friendly manner.
• Provides guests with a quality room orientation.
• Attends to guest’s complaints, inquiries, and requests.

Skills

Customer service

Communication skills

Interpersonal skills

Fluency in English

Education

Degree or Vocational Certificate in Hotel Administration

Job description

Hotel Indigo Hong Kong Island is hiring a Lobby Host to create a memorable experience for guests. Responsibilities include greeting guests, providing quality room orientations, and handling inquiries or complaints. Candidates should possess a degree or vocational certificate in hotel administration and at least 2 years of guest service experience. The role offers competitive benefits including a meal allowance, annual leave, and medical insurance. Fluent English is required, and a pleasant personality is essential.