Life Underwriting Lead & Team Coach

Prudential Hong Kong; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Prudential Hong Kong is seeking an experienced underwriting team lead to manage and enhance underwriting operations. You will oversee assessment processes and ensure timely, high-quality service to the sales channels while guiding junior underwriters and contributing to project initiatives.

The role requires a strong background in life insurance underwriting, excellent English and Cantonese, and a university degree.

Qualifications

• University degree in any discipline.
• Strong interpersonal and customer service skills.
• Experience in underwriting is a plus.

Responsibilities

• Lead an underwriting team in handling assessment and provide excellent service to sales channels.
• Monitor team performance to ensure SLA is met with high quality.
• Provide high quality underwriting service with effective communication for sales channels.
• Perform risk assessment on cases according to underwriting authority.
• Review cases from junior underwriters and coach staff development.
• Participate in underwriting projects and campaigns.
• Preform data analysis and prepare reports for performance monitoring.

Skills

Interpersonal skills

Customer service

Education

University degree in any discipline

Job description

Prudential Hong Kong is seeking an experienced underwriting team lead to manage and enhance underwriting operations. You will oversee assessment processes and ensure timely, high-quality service to the sales channels while guiding junior underwriters and contributing to project initiatives.

The role requires a strong background in life insurance underwriting, excellent English and Cantonese, and a university degree.