Manager, Life Underwriting

Prudential Hong Kong; Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

Prudential Hong Kong is seeking an experienced underwriting team lead to manage and enhance underwriting operations. You will oversee assessment processes and ensure timely, high-quality service to the sales channels while guiding junior underwriters and contributing to project initiatives.

The role requires a strong background in life insurance underwriting, excellent English and Cantonese, and a university degree.

Qualifications

• University degree in any discipline.
• Strong interpersonal and customer service skills.
• Experience in underwriting is a plus.

Responsabilités

• Lead an underwriting team in handling assessment and provide excellent service to sales channels.
• Monitor team performance to ensure SLA is met with high quality.
• Provide high quality underwriting service with effective communication for sales channels.
• Perform risk assessment on cases according to underwriting authority.
• Review cases from junior underwriters and coach staff development.
• Participate in underwriting projects and campaigns.
• Preform data analysis and prepare reports for performance monitoring.

Connaissances

Interpersonal skills

Customer service

Formation

University degree in any discipline

Description du poste

• University Degree in any disciplines
• Strong interpersonal and customer service skills
• To underwrite and review proposals

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To underwrite and review proposals to ensure service pledge is achieved and to underwrite complicated cases with follow up with sales channels. Lead an underwriting team to deliver and meet company targets.

Job Responsibilities

• To lead an underwriting team in handling underwriting assessment and provide excellence service to sales channels.
• To monitor the team performance to ensure SLA is committed in good quality.
• To provide high quality underwriting service with effective communications for sales channels.
• To perform risk assessment on case underwriting according to own underwriting authority.
• To review suggested cases from junior underwriters and provide coaching to them for staff development.
• To participate in relevant projects and implement underwriting initiatives or campaigns.
• To preform data analysis and prepare reports for performance monitoring.

Job Requirements

• Solid track record in the underwriting field with over 8 years relevant experience in life insurance underwriting of which 4 years in supervisory role.
• Professional qualification in Life Insurance including FLMI (Fellow, Life Management Institute)
• Strong interpersonal and customer service skills
• University Degree in any disciplines
• Good command of English and Cantonese, fluent Putonghua will be an advantage
• PC literate in Word, Excel, PowerPoint and Chinese word processing.

Prudential is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.