Manager, Life Underwriting

Prudential Services Asia; Hong Kong; On-site; HKD 700,000 - 900,000; Full time

Job summary

Prudential Services Asia is seeking an experienced underwriting leader to manage a team in Hong Kong. The role requires delivering high quality life insurance underwriting, supervising staff, and achieving sales-channel service levels.

You will review cases, ensure regulatory compliance, and drive underwriting initiatives while coaching junior underwriters. Fluency in English and Cantonese is essential, Putonghua is a plus, and a degree with FLMI is preferred.

Qualifications

• Solid track record in life insurance underwriting with supervisory experience.
• Professional qualification in Life Insurance including FLMI.
• Strong interpersonal and customer service skills; fluent English and Cantonese; Putonghua advantageous.

Responsibilities

• Lead an underwriting team to handle assessments and provide excellent service to sales channels.
• Monitor team performance to ensure SLA adherence and high-quality output.
• Provide high-quality underwriting service with effective communications for sales channels.
• Perform risk assessment on cases according to underwriting authority.
• Review cases from junior underwriters and coach staff development.
• Participate in projects and implement underwriting initiatives or campaigns.
• Prepare reports for performance monitoring.

Skills

Underwriting leadership

Life insurance underwriting

Team coaching

Regulatory compliance

Education

FLMI

University Degree in any disciplines

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. To underwrite and review proposals to ensure service pledge is achieved and to underwrite complicated cases with follow up with sales channels. Lead an underwriting team to deliver and meet company targets.

Job Responsibilities

• To lead an underwriting team in handling underwriting assessment and provide excellence service to sales channels.
• To monitor the team performance to ensure SLA is committed in good quality.
• To provide high quality underwriting service with effective communications for sales channels.
• To perform risk assessment on case underwriting according to own underwriting authority.
• To review suggested cases from junior underwriters and provide coaching to them for staff development.
• To participate in relevant projects and implement underwriting initiatives or campaigns.
• To preform data analysis and prepare reports for performance monitoring.

Job Requirements

• Solid track record in the underwriting field with over 8 years relevant experience in life insurance underwriting of which 4 years in supervisory role.
• Professional qualification in Life Insurance including FLMI (Fellow, Life Management Institute) Strong interpersonal and customer service skills University Degree in any disciplines Good command of English and Cantonese, fluent Putonghua will be an advantage PC literate in Word, Excel, PowerPoint and Chinese word processing.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.