Life Insurance Client Relations & Operations Specialist

Hong Kong Life Insurance Limited; Hong Kong; On-site; HKD 279,000 - 391,000; Full time

Job summary

Hong Kong Life Insurance Limited in Hong Kong seeks an operations support professional to assist frontline teams with new life insurance applications, policy administration and claims. The role requires handling inquiries on product features, rules, and procedures, issuing memos, and coordinating training with partners.

A degree and IIQE Papers I & III are required, with at least 2 years in banking or insurance, plus strong communication and bilingual skills in English and Chinese.

Qualifications

• Degree holder.
• 2+ years experience in banking or insurance.
• IIQE Papers I and III pass.
• Good communication and interpersonal skills.

Responsibilities

• Provide full operational support for frontlines regarding new life insurance applications, policy administration and claims.
• Handle business enquiries including product features, operation rules and administration procedures.
• Issue business memo, provide training and communication with business partners regarding operation updates.
• Assist in ad hoc projects as assigned.

Skills

Communication

Interpersonal skills

Education

Degree holder

Job description

Hong Kong Life Insurance Limited in Hong Kong seeks an operations support professional to assist frontline teams with new life insurance applications, policy administration and claims. The role requires handling inquiries on product features, rules, and procedures, issuing memos, and coordinating training with partners.

A degree and IIQE Papers I & III are required, with at least 2 years in banking or insurance, plus strong communication and bilingual skills in English and Chinese.