Senior Life Claims Specialist - Impact, Training & 5-Day Week

BOC Group Life Assurance Company Ltd; Hong Kong; Sur place; HKD 240 000 - 360 000; Plein temps

Résumé du poste

BOC Group Life Assurance Company Ltd invites applications for a Claims Officer to join our dynamic team in Hong Kong. The incumbent will coordinate and provide claims support and services to customers and agents, handling enquiries and servicing needs across the claims process.

Requirements include a bachelor degree or equivalent, at least 3 years of life insurance claims experience, and strong English and Chinese communication.

Qualifications

• Bachelor Degree or above or equivalent insurance professional qualifications.
• Minimum 3 years of claims experience in life insurance companies.
• Customer-service mindset with effective interpersonal and communication skill.
• Team player with positive working attitude.
• Familiar with MS Word, Excel & PowerPoint.
• Proficient in spoken & written English & Chinese (Cantonese & Mandarin).

Responsabilités

• Coordinate and provide claims support and services to customers and agents.
• Handle claims enquiries and deliver claims servicing support to customers and agents.
• Follow up claims cases with agent/ customer/ physician/ hospital.
• Assist in claims adjudication.
• Take part in departmental projects/ ad hoc task as and when assigned by the management

Connaissances

Customer service mindset

Interpersonal skills

Team player

MS Word

MS Excel

MS PowerPoint

English & Chinese proficiency

Formation

Bachelor's degree

Outils

MS Office Suite

Description du poste

BOC Group Life Assurance Company Ltd invites applications for a Claims Officer to join our dynamic team in Hong Kong. The incumbent will coordinate and provide claims support and services to customers and agents, handling enquiries and servicing needs across the claims process.

Requirements include a bachelor degree or equivalent, at least 3 years of life insurance claims experience, and strong English and Chinese communication.