Lead Operations Director, Security & Facilities

Leadingnation; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

5-day work week

Opportunities for career advancement

Friendly and harmonious work环境

Job summary

Leadingnation in Hong Kong seeks an experienced Operations Manager with a strong security and facilities background. You will oversee daily operations across multiple properties, lead a team, ensure regulatory compliance and drive service excellence.

Responsibilities include budgeting, policy development, performance reporting, crisis management, inspections, and strategic support to the Operations Director. Fluency in English and Cantonese is required.

Qualifications

• Minimum 8 years in security and guarding management, facilities management, or similar operational role.
• Proven supervisory or management experience with the ability to develop high-performing teams.
• In-depth knowledge of body corporate regulations, Cap. 460 Security and Guarding Services Ordinance, and HK property laws.
• Strong health and safety regulatory knowledge and compliance.
• Excellent project management and organisational abilities.
• Proficiency in property management software and MS Office.
• Exceptional interpersonal and communication skills, with stakeholder engagement能力.
• Fluent in English and Cantonese; Mandarin an advantage.

Responsibilities

• Oversee daily operations across multiple managed properties and facilities to ensure service consistency and efficiency.
• Supervise and develop operations staff, including scheduling, performance management, training, and mentoring.
• Ensure full regulatory compliance with building codes, body corporate requirements, and Cap. 460 Security and Guarding Services Ordinance.
• Monitor service delivery quality and implement corrective actions.
• Act as key liaison for building owners, residents, contractors and stakeholders.
• Manage budgets and control operational costs while maintaining value for money.
• Develop and implement operational policies, procedures, and systems.

Skills

Team leadership

Budget management

Regulatory compliance

Crisis management

Stakeholder liaison

Quality assurance

Operational planning

Communication

Education

Facilities management qualification

Business administration qualification

Tools

Property management software

Microsoft Office

Job description

Leadingnation in Hong Kong seeks an experienced Operations Manager with a strong security and facilities background. You will oversee daily operations across multiple properties, lead a team, ensure regulatory compliance and drive service excellence.

Responsibilities include budgeting, policy development, performance reporting, crisis management, inspections, and strategic support to the Operations Director. Fluency in English and Cantonese is required.