Facilities Operations Lead: Team & Projects Manager

CBRE Asia Pacific; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

CBRE Asia Pacific is seeking an Operations Lead for Hong Kong to oversee building operations and maintenance for a facility, campus, or portfolio, ensuring reliable performance, safety, and regulatory compliance.

Lead and develop staff; supervise recruitment, training, and performance appraisals; plan capital projects and operating budgets; manage vendors and invoices; coordinate repairs with technicians; build strong client relationships and promote CBRE RISE values in daily practice.

Qualifications

• Bachelor's Degree preferred with 5 - 8 years of relevant experience.
• Facility Management certification preferred.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated information and convey performance expectations.

Responsibilities

• Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage large and high-profile capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities.
• Create environmental health and safety procedures for facilities.
• Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

Job description

CBRE Asia Pacific is seeking an Operations Lead for Hong Kong to oversee building operations and maintenance for a facility, campus, or portfolio, ensuring reliable performance, safety, and regulatory compliance.

Lead and develop staff; supervise recruitment, training, and performance appraisals; plan capital projects and operating budgets; manage vendors and invoices; coordinate repairs with technicians; build strong client relationships and promote CBRE RISE values in daily practice.