Junior IT Specialist: Remote & Onsite Support

Stationery Lo

Sha Tin

On-site

HKD 216,000 - 288,000

Full time

3 days ago

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Benefits offered by this job

5 days work

Bank holidays

9 days annual leave

Birthday leave

Paid sick leave

Discretionary bonus

Job summary

Stationery Lo in Fo Tan, Hong Kong, is seeking a motivated Junior IT Specialist to join our operations team. You will provide remote IT support and onsite services across HK retail shops, warehouse, and office, helping keep systems running smoothly.

The role emphasizes teamwork, diagnosing problems, installing and configuring end-user devices, maintaining inventory, and ensuring security. A diploma or degree in IT and good English/Chinese communication are required, with a willingness to learn.

Qualifications

Diploma or degree in IT, CS, or related field.
Proficient communication in English and Chinese.
Basic knowledge of Windows and macOS and common business applications.
Strong problem-solving and willingness to learn.
Experience in IT support in retail/onsite is a plus.

Responsibilities

Provide remote IT support and onsite services at HK retail shops, warehouse and office.
Diagnose problems, provide remote and deskside support.
Transport to retail stores to address IT challenges on-site.
Maintain IT inventory and documentation.
Install and configure end-user devices.
Assist on IT systems and tools.
Monitor and ensure the security of IT systems and networks.
Perform ad hoc duties as assigned.