IT Specialist

Vocational Training Council / VTC; Hong Kong; On-site; HKD 223,000 - 424,000; Full time

Job summary

Vocational Training Council is seeking an Information Technology Specialist to operate and maintain campus IT infrastructure, including PCs, servers and networking gear. You will install software, manage OS updates, and provide frontline IT support to keep learning environments running smoothly.

Experience with web-based media, video editing, and MS Teams setup is a plus. The role may involve shift duties and potential postings across campuses, reflecting VTC's commitment to flexible, reliable

Qualifications

• Higher diploma with 1 year relevant experience OR diploma with 2+ years experience.
• Good IT knowledge in administration, operation, maintenance and troubleshooting of computer hardware and networking.
• Experience/knowledge in web-based media, graphics or MS Teams setup is advantageous.
• Self-motivated, able to work independently and as a team player.
• Good communication skills in English and Chinese.

Responsibilities

• Operate and maintain PCs, servers, and networking equipment to support campus operations.
• Install and manage software and operating systems for PCs and servers.
• Provide IT-related technical support and resolve issues.
• Support technology-enhanced learning environments and AI platform adoption.
• Assist with procurement and inventory control of relevant stores, equipment, and software.

Skills

Self-motivated

Team player

Communication skills

English & Chinese

Education

Higher diploma in a relevant discipline

Diploma or higher certificate in a relevant discipline

Tools

MS Teams Conferencing

Video editing

Graphic design

Job description

(a) To operate and maintain PCs, servers, and networking equipment to support campus operations;

(b) To install and manage software and operating systems for PCs and servers;

(c) To provide IT-related technical support and resolve technical issues;

(d) To support technology-enhanced learning environments and AI platform adoption; and

(e) To assist with the procurement and inventory control of relevant stores, equipment, and software.

Requirements:

(a) (i) A recognised higher diploma in a relevant discipline, plus 1 year’s relevant work experience; OR

(ii) A recognised diploma or higher certificate in a relevant discipline, plus at least 2 years’ relevant work experience;

(b) Good IT knowledge in administration, operation, maintenance and troubleshooting of computer hardware and networking support;

(c) Experience / knowledge / skills in some of the following areas would be an advantage;

(i) Web-based media products and system development;

(ii) Computer graphics design and video editing; and

(iii) Setup MS Teams Conferencing such as video, audio, microphone, speaker, projector, recording equipment mixing board etc;

(d) Self-motivated, with the ability to work independently and be a good team player; and

(e) Good communication and interpersonal skills in English and Chinese.

Notes:

(1) The post is at the rank of “Technician”.

(2) Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply.

(3) The appointees may be required to perform shift duties or work in irregular working hours and at different work locations on a need basis.

(4) Appointees may be posted to any operational units of the VTC, for example a campus / centre, to carry out similar duties, and have different post titles which are subject to change at the Council’s discretion.

(5) In support of the Sexual Conviction Record Check (SCRC) Scheme launched by the Hong Kong Police Force, all prospective appointees who will be posted to Shine Skills Centres will be requested to undergo the SCRC at the advanced stage of the employment process.

VTC is a vocational and professional education and training provider established in Hong Kong in 1982. With some 200,000 students across our 14 member institutions, this not only makes us VIBRANT but VITAL to the Hong Kong educational landscape.

We provide a spectrum of opportunities through multiple pathways for graduates to determine their own destination, whether it is employment or further studies. If you believe that the provision of a valued choice for learners to acquire the values, skills and knowledge for lifelong learning and enhanced employability is a worthy mission, then consider joining us.

VTC is a vocational and professional education and training provider established in Hong Kong in 1982. With some 200,000 students across our 14 member institutions, this not only makes us VIBRANT but VITAL to the Hong Kong educational landscape.

We provide a spectrum of opportunities through multiple pathways for graduates to determine their own destination, whether it is employment or further studies. If you believe that the provision of a valued choice for learners to acquire the values, skills and knowledge for lifelong learning and enhanced employability is a worthy mission, then consider joining us.

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What can I earn as an Information Technology Specialist