Our client is seeking an experienced Network Team Lead to oversee enterprise network operations and infrastructure across LAN, WAN, wireless, and SD-WAN environments. The role will be responsible for ensuring network stability, security, performance, and service quality, while leading major infrastructure initiatives and driving continuous improvement.
Key Responsibilities
Network Operations & Service Management
- Oversee daily network operations across LAN, WAN, Wireless, and SD-WAN environments to ensure stable, secure, and high-performance service delivery.
- Monitor network availability, performance, and service quality, identifying areas for improvement.
- Establish and monitor network KPIs to measure operational performance and service effectiveness.
- Provide technical guidance to network engineers and operational teams.
Incident & Problem Management
- Lead the response to major network incidents and complex technical issues.
- Perform and oversee root cause analysis (RCA) and implement corrective and preventive actions.
- Drive continuous improvement to minimise service disruption and prevent recurring incidents.
- Coordinate with relevant internal teams, vendors, and stakeholders during major incidents.
Network Infrastructure Lifecycle Management
- Manage the full lifecycle of on-premises network infrastructure, including:
- Deployment
- Maintenance
- Upgrade
- Ensure network infrastructure remains reliable, supportable, and aligned with technology and business requirements.
- Review infrastructure capacity and performance to support future business growth.
Network Security & Governance
- Enforce network security policies, firewall governance, and access control requirements.
- Oversee security controls across network infrastructure and ensure appropriate protection against security threats.
- Work with cybersecurity teams on network security monitoring, incident response, and control enhancement.
- Ensure network architecture and operational practices comply with internal security standards and regulatory requirements.
Compliance & Risk Management
- Support internal and external compliance and regulatory audits.
- Ensure network documentation, security controls, operational processes, and governance practices meet required standards.
- Identify network and security risks and develop appropriate mitigation measures.
- Maintain accurate technical and operational documentation for audit and governance purposes.
- Lead multiple network infrastructure projects, including:
- Office relocation
- Infrastructure integration
- Manage project planning, technical delivery, dependencies, risks, and stakeholder coordination.
- Work closely with operations teams and business stakeholders to ensure consistent and integrated network architecture across the organisation. Network Team Lead
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Minimum 8 years of IT infrastructure experience, with strong focus on network and security management.
- Deep understanding of enterprise networking protocols and technologies, including:
- TCP/IP
- OSPF
- BGP
- MPLS
- VLAN
- Strong hands-on experience with enterprise-grade network infrastructure and security equipment, such as:
- Cisco
- FortiGate
- Huawei
- Strong understanding of network security principles and enterprise security architecture.
- Experience with security monitoring and security technologies including:
- SIEM
- Firewall
- IDS/IPS
- WAF
- Trellix
- Skyhigh Security
- Strong analytical, troubleshooting, risk management, and business process improvement skills. Network Team Lead
Certifications
- CCNP is required.
- CCIE is highly preferred.
- Other relevant certifications are advantageous, including:
- HCIP / HCIE
- FortiGate certifications
- CISSP
- CISA
Preferred Skills
- Knowledge of AI-driven network automation, scripting, and network monitoring tools.
- Experience leading network infrastructure teams or technical workstreams.
- Strong stakeholder management and communication skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Excellent command of spoken and written English and Chinese. Network Team Lead