IT Network Infrastructure (Assistant) Manager

Ping An Digital Bank; Hong Kong; On-site; HKD 450,000 - 650,000; Full time

Job summary

Ping An Digital Bank is seeking an experienced Network Engineer to design and deploy cloud and on-premises network infrastructure across Hong Kong and cross-border sites. You will manage enterprise network devices, ensure security compliance, and support telephony and UC systems.

The role requires 3–5 years of relevant experience, expertise in TCP/IP, BGP/OSPF, VPNs, and cloud networking components, plus Cantonese and Mandarin proficiency.

Qualifications

• 3–5 years of enterprise network administration experience.
• Hands-on with enterprise networking and security devices (firewalls, switches, routers).
• Proficient in Chinese and English (Cantonese and Mandarin).
• Certifications such as CCNP/CCIE or AWS Advanced Networking are advantageous.

Responsibilities

• Design and deploy cloud and on-premises network infrastructure (AWS/Huawei Cloud).
• Manage and maintain enterprise network equipment and security devices.
• Oversee routing, latency, and DNS policies for cross-border connectivity.
• Support contact center and telephony infrastructure (IP phones, VoIP, Genesys Cloud CX).
• Monitor performance, troubleshoot, and plan capacity for high availability.
• Collaborate with cybersecurity and IT governance on access control and security policies.

Skills

TCP/IP

BGP

OSPF

VPN

VLAN

Cloud networking

Direct Connect

ExpressConnect

Education

Degree in Computer Science or related field

Tools

AWS Direct Connect

Transit Gateway

VPC

Cloudflare

Palo Alto Networks

Hillstone

VoIP Gateways

Job description

• Participate in the design, architecture, and deployment of cloud and on-premises network infrastructure, including AWS / Huawei Cloud landing zones, hybrid cloud connectivity (Direct Connect / ExpressConnect), and corporate office networks.
• Manage and maintain enterprise network equipment and security devices, including Firewalls (Palo Alto / Hillstone), Switches, Routers, WAF, and Load Balancers.
• Oversee network routing, traffic optimization, and DNS/EAS routing policies to ensure low-latency and reliable connectivity between Hong Kong and cross-border locations.
• Support contact center and telephony infrastructure operations, including IP Phone setup, VoIP Gateways, and Genesys Cloud CX telephony routing.
• Conduct regular network performance monitoring, troubleshooting, and capacity planning from a first-line infrastructure perspective to maintain high service availability.
• Collaborate with internal cybersecurity and IT governance teams to implement network access control, network segmentation, and security compliance policies.
• Manage vendors and service providers (e.g., local ISPs, Cloud providers, and hardware vendors) for change implementation, maintenance windows, and incident escalation.

Requirements:

• Degree holder in Computer Science, Electronic Engineering, Information Technology, or related disciplines.
• Minimum 3–5 years’ relevant experience in network administration, network infrastructure design, or enterprise IT operations.
• Hands‑on experience with enterprise networking technologies and protocols (TCP/IP, DC, BGP, OSPF, VPN, VLAN).
• Familiarity with major Cloud platforms and cloud networking components (AWS Direct Connect, Transit Gateway, VPC, Cloudflare) is highly preferred.
• Experience with enterprise firewalls (e.g., Palo Alto Networks, Hillstone) and VoIP / Unified Communications systems is a strong plus.
• Self‑motivated, proactive, customer‑oriented, and able to work under pressure.
• Professional certifications such as CCNP, CCIE, AWS Certified Advanced Networking, or equivalent are advantageous.
• Proficiency in spoken and written both Chinese and English (Cantonese and Mandarin).

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