IT Integration Consultant (E-Commerce Logistics)

Randstad Hong Kong Limited; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Randstad Hong Kong Limited seeks a versatile Integration Consultant to bridge our international supply chain network with the commercial ecosystem. You will oversee end-to-end data-sharing deployments, linking vendors, 3rd-party logistics partners, and internal infrastructure.

You will onboard regional accounts to logistics frameworks via REST/SOAP APIs, SFTP, web portals, and e-commerce extensions, while coordinating with product managers and vendor developers to test and launch integrations.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or an equivalent technical field.
• 5+ years in a B2B technical support, system integration, or software development environment.
• Strong fluency in API mechanics, data parsing (JSON, CSV, XML), database structures, and system migration methodologies.
• Lifecycle mastery across SDLC from requirements through UAT and deployment is highly preferred.

Responsibilities

• Lead end-to-end deployment of data-sharing setups linking vendors, third-party logistics partners, and internal systems.
• Onboard regional accounts to logistics frameworks via REST/SOAP APIs, SFTP, web portals, and e-commerce extensions.
• Coordinate with product managers and vendor developers to test, validate, and launch integrations.
• Monitor data transfer health, troubleshoot JSON/CSV issues, and manage incident logs.
• Support commercial opportunities and RFP responses regarding integration feasibility.
• Act as deputy for regional senior IT leadership when needed.

Skills

API mechanics

Data parsing (JSON/CSV/XML)

Database structures

System migration

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

REST APIs

SOAP APIs

SFTP

Job description

Position Overview

We are seeking a versatile Integration Consultant to bridge the gap between our international supply chain network and our commercial ecosystem. In this client-facing position, you will head the end-to-end deployment of data-sharing setups, linking vendors, third-party logistics partners, and internal infrastructure.

Your mission is to streamline client onboarding, optimize existing data channels, and drive the evolution of our regional digital connectivity.

Core Responsibilities

• Client & Partner Onboarding: Direct the technical onboarding of regional accounts onto our logistics frameworks via REST/SOAP APIs, managed file transfers (SFTP), web portals, and e-commerce extensions.

• Cross-Functional Collaboration: Act as the primary technical point of contact matching clients, supply chain vendors, customer success teams, and core software engineers to ensure frictionless data flows.

• Workflow Optimization: Evaluate external client workflows against internal operational capacities to design, recommend, and deploy highly scalable connection processes.

• Vendor & Supply Chain Sync: Coordinate with global product managers and vendor developers to test, validate, and launch integrations with external delivery networks.

• Troubleshooting & Maintenance: Oversee connection health, manage system incident logs, and swiftly resolve escalated B2B data transfer anomalies (including JSON payload discrepancies and CSV format errors).

• Commercial Advisory: Review incoming business opportunities, participate in request-for-proposal (RFP) technical responses, and guide the sales team on integration feasibility.

• Leadership Support: Champion internal IT department efficiency initiatives and serve as the designated deputy for the regional senior IT leadership when required.

Candidate Profile

Professional & Technical Background

• Education: Bachelor’s degree in Computer Science, Information Systems, or an equivalent technical field.

• Experience: A minimum of 5 years in a B2B technical support, system integration, or software development environment.

• Technical Toolkit: Strong fluency in API mechanics, data parsing (JSON, CSV, XML), database structures, and system migration methodologies.

• Lifecycle Mastery: Prior exposure to the entire systems development lifecycle (SDLC) - from gathering requirements through user acceptance testing (UAT) and deployment is highly preferred.

Core Competencies

• Multilingualism: Fluency in English, Cantonese, and Mandarin is required to effectively support regional stakeholders.

• Communication: Exceptional ability to translate complex technical jargon into actionable business insights for non-technical stakeholders and clients.

• Mindset: Proactive problem solver who thrives in multicultural environments, remains calm under tight deadlines, and embraces structural or technological change.

• Mobility: Open to occasional travel as dictated by project requirements.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree