IT Infrastructure Operations Manager | Regulated Financial Group

Alexis Services Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Alexis Services Limited is seeking an IT Infrastructure Operations Manager in Hong Kong. You will own the infrastructure operations, set reliability standards, and partner with development and cyber teams to raise the stability of the core technical environment.

You will oversee multi-platform servers, storage, and virtualization, manage backups and DR testing, and ensure alignment with IT policies and governance frameworks while delivering resilient production infrastructure.

Qualifications

• Experience administering Windows Server and enterprise Linux (RHEL/CentOS).
• Strong knowledge of TCP/IP, VLANs, IP routing, VPNs, firewall config and load balancing.
• Exposure to system performance monitoring, centralized logging and observability.
• Excellent written and verbal communication in English and Chinese (Mandarin).

Responsibilities

• Lead the infrastructure operations across servers, storage and virtualization platforms.
• Set reliability standards and monitor SLAs for enterprise IT services.
• Coordinate with development and cybersecurity teams to align objectives.
• Oversee patching, upgrades, health checks and incident resolution.
• Organize backups, DR testing, and migrations to ensure business continuity.
• Enforce IT policies, security baselines and formal change management.
• Maintain complete documentation and governance-aligned configurations.
• Translate technical requirements into resilient production infrastructure.

Job description

IT Infrastructure Operations Manager | Regulated Financial Group

Our client is a mid-sized Hong Kong enterprise running mission-critical internal technology services. This leadership role owns the infrastructure operations function and sets operational reliability standards across the server and virtualisation stack. You will partner with development and cyber teams within a tight-knit technical group. This role gives you autonomy to optimize workflows and raise the overall stability of the company’s core technical environment.

Your Scope

Guide deployment and configuration of multi-platform servers, network gear, storage and virtualization environments against operational and security benchmarks

Oversee routine system health checks, resource tracking, patching, version upgrades and incident resolution across OS, network and storage layers

Organize backup cycles, high availability setup, disaster recovery testing and planned infrastructure migrations to protect business continuity

Oversee implementation of perimeter firewalls, network segmentation, OS hardening, IAM and encryption, plus regular vulnerability remediation

Ensure configurations and technical documentation align with internal IT policies, security baselines and relevant governance frameworks

Keep complete operational logs for security controls and enforce formal change management processes for all infrastructure changes

Engage software development, cybersecurity and operational teams to translate technical requirements into resilient production infrastructure

Your Credentials

Hands-on experience administering Windows Server and enterprise Linux distributions including RHEL and CentOS derivatives

Working knowledge of TCP/IP, VLAN design, IP routing, VPN tunnels, firewall configuration and load balancing

Exposure to system performance monitoring, centralized logging and observability solutions

Practical familiarity with VMware vSphere or Microsoft Hyper-V is highly desirable

Strong logical thinking, able to design process flows, map system dependencies and support network security rule reviews

Prior exposure to physical or virtual data centre relocation will be viewed favorably

Confident written and verbal communication in English and Chinese, including Mandarin