Infrastructure Operations Manager (Datacenter)

Integen Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Integen Limited is seeking an experienced Infrastructure Operations Manager (Datacenter) to lead the day-to-day operations of our infrastructure services in Hong Kong. You will oversee server provisioning, hardware lifecycle, inventory, and customer provisioning while coordinating with Networks, Projects, Procurement, and Customer Success teams.

Reporting to the CEO, you will drive capacity planning, process improvements, and service standards to ensure reliable, scalable, and client-focused

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 5+ years of experience in infrastructure operations, data center operations, cloud infrastructure, hosting services, telecommunications, or managed service environments.
• Experience leading operational teams within a mission-critical infrastructure environment.
• Strong understanding of infrastructure operations, including server deployment and provisioning, hardware lifecycle management, inventory and asset management, data center operations, Linux environments, networking fundamentals.

Responsibilities

• Lead and manage the Infrastructure Operations team, ensuring reliable 24×7 service delivery and operational excellence.
• Oversee the end-to-end operational lifecycle of infrastructure services, including server procurement, inventory management, deployment, provisioning, logistics, and hardware lifecycle management.
• Ensure smooth day-to-day operations across data center infrastructure, bare metal server deployments, and customer provisioning activities.
• Collaborate with Network, Systems, Project Delivery, Procurement, and Customer Success teams to deliver infrastructure solutions efficiently.
• Drive operational planning, capacity management, process improvements, and continuous optimization of infrastructure workflows.
• Manage operational incidents, change management activities, maintenance planning, and root cause analysis.
• Develop and maintain operational documentation, SOPs, and service standards.
• Coordinate vendor relationships and support procurement planning for infrastructure expansion.
• Review operational performance metrics and identify opportunities to improve efficiency, scalability, and customer experience.
• Support customer onboarding, infrastructure implementation, migrations, and service delivery initiatives.

Skills

Infrastructure management

Data center operations

Server provisioning

Vendor management

Stakeholder management

Linux environments

Networking basics

Customer-facing services

Education

Bachelor's degree in IT/CS/Engineering

Tools

DCIM tools

VMware

ITIL

Job description

Infrastructure Operations Manager (Datacenter)

Location: Hong Kong

About the Role

Integen is looking for an experienced Infrastructure Operations Manager (Datacenter Manger) to lead the day-to-day operations of our infrastructure services and support the delivery of high-performance computing solutions to customers across the region.

Unlike traditional data center operators that primarily provide colocation services, Integen operates as a bare metal infrastructure and cloud services provider . This role goes beyond managing facilities- it oversees the operational lifecycle of infrastructure, including server deployment, provisioning, logistics, inventory management, customer delivery, and operational excellence.

Reporting directly to the CEO, you'll lead a global team responsible for ensuring our infrastructure services remain reliable, scalable, and customer-focused while working closely with technical, project, procurement, and customer-facing teams.

Key Responsibilities

• Lead and manage the Infrastructure Operations team, ensuring reliable 24×7 service delivery and operational excellence.
• Oversee the end-to-end operational lifecycle of infrastructure services, including server procurement, inventory management, deployment, provisioning, logistics, and hardware lifecycle management.
• Ensure smooth day-to-day operations across data center infrastructure, bare metal server deployments, and customer provisioning activities.
• Collaborate closely with Network, Systems, Project Delivery, Procurement, and Customer Success teams to deliver infrastructure solutions efficiently.
• Drive operational planning, capacity management, process improvements, and continuous optimization of infrastructure workflows.
• Manage operational incidents, change management activities, maintenance planning, and root cause analysis.
• Develop and maintain operational documentation, SOPs, and service standards.
• Coordinate vendor relationships and support procurement planning for infrastructure expansion.
• Review operational performance metrics and identify opportunities to improve efficiency, scalability, and customer experience.
• Support customer onboarding, infrastructure implementation, migrations, and service delivery initiatives.

What We're Looking For

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 5+ years of experience in infrastructure operations, data center operations, cloud infrastructure, hosting services, telecommunications, or managed service environments.
• Previous experience leading operational teams within a mission-critical infrastructure environment.
• Strong understanding of infrastructure operations, including:
• Server deployment and provisioning
• Hardware lifecycle management
• Inventory and asset management
• Data center operations
• Linux environments
• Networking fundamentals (TCP/IP, routing, switching)
• Experience working with customer-facing infrastructure services and enterprise clients.
• Strong problem-solving, operational planning, and stakeholder management skills.
• Excellent communication skills with the ability to coordinate across technical and business teams.
• Self-motivated, adaptable, and comfortable working in a fast-paced environment.

Nice to Have

Experience in any of the following would be advantageous:

• Bare metal server environments
• Cloud infrastructure providers
• Managed hosting providers
• Internet Service Providers (ISP)
• Telecommunications
• Data Center Infrastructure Management (DCIM)
• VMware or virtualization technologies
• ITIL or service management best practices