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Times Trust Limited is seeking an IT Support Specialist to lead security and staff training, while overseeing AWS/Cloudflare and server maintenance for WordPress and internal systems.
Responsibilities include Office 365 administration, vendor contract optimization, and IT cost control, with emphasis on automating deployment and onboarding workflows. English and Chinese communication is essential for stakeholder support.
Lead security strategy, conduct monthly phishing simulations, manage SSL/FATCA certificates, and drive staff awareness training.
Manage AWS, Cloudflare, and server maintenance for WordPress and internal systems.
Administer Office 365, Bitwarden, DocuSign, DeskPro, Slack, and Zoom while optimizing software licenses, vendor contracts, and IT costs.
Lead key technical projects, including web asset decommissioning, system upgrades, and internal process enhancements.
Troubleshoot complex issues, resolve ITSM tickets, and partner with Group IT on hardware and user onboarding/offboarding workflows.
Requirements:
5 years+ of solid experience in IT infrastructure, application system administration, and user/desktop support.
Deep technical knowledge in managing and troubleshooting Windows, macOS, and mobile devices.
Demonstrated hands-on experience with Microsoft 365 identity/security administration and Microsoft Azure environment management.
Strong analytical and end-to-end troubleshooting skills across system, network, and SaaS platforms.
Proven experience in automating device deployment, provisioning, and administrative workflows.
Excellent verbal and written communication skills in English and Chinese to support stakeholders at all levels.
We offer nice work environment in Admiralty, 5 days working week and good career prospects.
Your application will include the following questions:
Join the Times Trust team!
Great ideas in wealth management start with trust, and Times Trust starts with you. The qualities that made us a premier fiduciary in Hong Kong also make us a great place to work: innovation, professionalism, and excellence.
We specialize in trust administration and wealth structuring for global clients, from high-net-worth individuals to corporations. We help clients navigate complex regulations with confidence, whether in succession planning, asset protection, or MPF transfer business. By blending technology with personalized service, we streamline administration and ensure full compliance, without ever sacrificing quality or a client-first approach.
Wan Chai, Wan Chai District, HK