IT & Administration Officer

Academic Asia UK Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

5-day work week

Job summary

Academic Asia UK Limited in Causeway Bay, Hong Kong, seeks a hands-on IT & Administration Officer to keep our systems, equipment and office operations running smoothly. This broad, standalone role suits someone technically capable, well-organised and happy to take ownership of their work.

You will provide IT support, office administration and general administrative assistance, liaising with external vendors and coordinating onboarding, bookings and leave systems.

Qualifications

• Diploma or above in Information Technology, Business Administration or a related discipline.
• 2–4 years' experience in IT support, office administration or a similar all-round role.
• Solid basic IT knowledge — able to set up and troubleshoot PCs and liaise with vendors.

Responsibilities

• Provide IT support as first point of contact and liaise with external IT consultants.
• Review and renew company services and contracts (medical insurance, broadband, mobile plans).
• Handle onboarding logistics, meeting-room bookings and calendar coordination.
• Maintain leave and access systems and office operations as assigned.

Skills

MS Office

English & Chinese

Independent worker

Education

Diploma or above in IT/Business Admin

Tools

MS Office Suite

Job description

IT & Administration Officer Academic Asia UK Limited · Causeway Bay, Hong Kong

Academic Asia is one of Hong Kong's most established UK education consultancies, guiding students into leading UK boarding schools, colleges and universities since 1980. We are looking for a hands‑on IT & Administration Officer to keep our systems, equipment and office operations running smoothly. This is a broad, standalone role suited to someone who is technically capable, well‑organised and happy to take ownership of their work.

Key Responsibilities

IT support

• Serve as the first point of contact for staff IT issues, and liaise with our external IT consultants through to resolution
• Set up and configure computers, workstations and email accounts for new and existing staff
• Maintain the IT equipment inventory and register, and keep the IT job sheet up to date
• Review IT service quotations, understand the services required, and maintain company email accounts

Office administration

• Review and renew company services and contracts — medical insurance, broadband, mobile phone plans and handsets, and the business phone line
• Arrange SIM cards, company phones and door access cards, and maintain the leave and access systems
• Handle ad hoc office operations, event logistics and other duties as assigned

Administrative support

• Provide general administrative support to the team, including new-hire onboarding logistics (workstation, equipment and system access) and coordinating interview schedules and meeting-room bookings when required

Requirements

• Diploma or above in Information Technology, Business Administration or a related discipline
• 2–4 years' experience in IT support, office administration or a similar all‑round role
• Solid basic IT knowledge — able to set up and troubleshoot PCs, handle everyday IT issues, and liaise with external IT vendors
• Mature, self‑motivated and well‑organised, able to work independently with minimal supervision
• Confident, professional communicator, comfortable dealing with staff at all levels and external parties
• Good command of written and spoken English and Chinese (Cantonese; Mandarin an advantage)
• Proficient in MS Office (Word, Excel, Outlook)
• Immediate availability an advantage

We offer

• 5-day work week / bank holidays / medical insurance.

For over 45 years, Academic Asia has been a trusted leader in education consulting in Hong Kong. We specialise in guiding families through one of the most important decisions they will make — securing the best possible UK boarding school placement for their children. We are also actively expanding our services into university applications, tutorials, summer camps, and guardianship programs to provide comprehensive educational support throughout a student’s journey.

Our mission is simple yet profound: to provide the best advice for the best education.

For over 45 years, Academic Asia has been a trusted leader in education consulting in Hong Kong. We specialise in guiding families through one of the most important decisions they will make — securing the best possible UK boarding school placement for their children. We are also actively expanding our services into university applications, tutorials, summer camps, and guardianship programs to provide comprehensive educational support throughout a student’s journey.

Our mission is simple yet profound: to provide the best advice for the best education.