Assistant IT Officer (IT Facility Services) in the ITSU

HKU School of Professional & Continuing Education; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Benefits offered by this job

Medical and dental benefits

18 days annual leave

Staff development opportunities

Job summary

HKU SPACE's Information Technology Services Unit seeks an Assistant IT Officer to assist the IT Manager in ensuring sufficient IT facilities for teaching and learning across the School.

The role requires a Bachelor's degree in IT-related disciplines with 1+ year of experience, or an Associate Degree/Higher Diploma with 3+ years. Skills in Microsoft server/desktop OS management, Hyper-V, software deployment, and SQL database administration are desirable. 2-year contract with benefits.

Qualifications

• Bachelor's degree in IT-related disciplines with at least 1 year of relevant experience.
• Alternative: Associate Degree/Higher Diploma with at least 3 years of relevant experience.
• Skills in Microsoft server & desktop OS management, Hyper-V & cloud services, software deployment & control, and SQL Database administration are required.

Responsibilities

• Maintain Windows Learner AD policies for all students and teachers’ accounts.
• Monitor usage and performance of desktop resources, server hardware and system software in all learning centres.
• Install and maintain software applications according to teaching and learning needs.
• Keep updated system images with patches for tutors and learners.
• Assist in desktop PC upgrades according to the maintenance cycle.
• Manage the contractors outsourced to the maintenance cycle.

Skills

Microsoft server OS management

Desktop OS management

Hyper-V

Cloud services

SQL Database administration

Software deployment & control

Education

Bachelor's degree in IT related disciplines

Associate Degree/Higher Diploma in IT related disciplines

Tools

Microsoft Hyper-V

Cloud services

Job description

Assistant IT Officer (IT Facility Services) in the ITSU

Assistant IT Officer (IT Facility Services) in the Information Technology Services Unit

Duties: The appointee will assist the IT Manager in ensuring sufficient IT facilities for teaching/learning in the School.

Key Responsibilities:

• Maintain Windows Learner AD policies for all students and teachers’ account;
• Monitor usage and performance of the desktop resources, server hardware and system software in all learning centres;
• Install and maintain software applications according to teaching and learning needs;
• Keep updated system images with patches for tutors and learners;
• Assist in desktop PC upgrade according to the maintenance cycle;
• Manage the contractor on the outsourced to the maintenance cycle; and
• Any other dutiesasassigned.

Requirements:

A Bachelor's degree in IT related disciplines plus at least one year of relevant working experience. Candidates with an Associate Degree/Higher Diploma in IT related disciplines plus at least three years of relevant working experience will also be considered. Skills and knowledge of Microsoft server & desktop OS management, hyber-V & reborn technology, software deployment & control, and SQL Database administration are required.

1-2 years’ experience in server, application & desktop management, domain, VM & cloud services, project management, user & vendor management is preferrable. Holder of Microsoft, Citrix & Cloud services certificates will be an advantage.

Terms of Appointment: Salary placement will be commensurate with qualifications and experience. The contract will normally be for 2 years with the possibility of renewal subject to review. A contract-end gratuity (taxable) will be payable upon satisfactory completion of the contract. Medical and dental benefits, 18 days’ annual leave and the use of library facilities will be provided where applicable. The School also provides staff development opportunities.

Closing Date for Applications: 13 September 2026

The information provided in an application will only be used for the purpose of consideration for appointment by HKU SPACE. Applicants not contacted within 8 weeks from the closing date may assume that their applications are unsuccessful. Unsuccessful applications will be kept for a maximum period of 24 months.

HKU SPACE is the extension arm of The University of Hong Kong and a leading provider of continuing and professional education which offers both award-bearing programmes and non-award bearing courses, full-time and part-time.

HKU SPACE is the extension arm of The University of Hong Kong and a leading provider of continuing and professional education which offers both award-bearing programmes and non-award bearing courses, full-time and part-time.