IT Administrative Assistant

IT Channel (Asia) Limited; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Job summary

IT Channel (Asia) Limited, headquartered in Hong Kong, is seeking an Administrative IT Support professional to join our team and help manage daily IT operations. You will coordinate onboarding/offboarding, handle asset inventory, assist with IT procurement, and work with Finance on telecom billing while supporting cross‑department collaboration.

The role requires 1–3 years of relevant experience, solid MS Office skills, and a proactive, detail‑oriented mindset in a fast-paced environment.

Qualifications

• Form 5 or above, or Certificate in Information Technology, Business Administration, or a related discipline.
• 1–3 years of experience in administrative, IT support, or relevant roles, preferably within the insurance or financial services industries.
• Familiarity with asset management systems, procurement procedures, and IT operations is highly advantageous.
• Excellent organizational and multitasking abilities, capable of prioritizing workloads effectively in a fast-paced environment.
• Strong interpersonal and communication skills to facilitate smooth interaction across various departments and stakeholder groups.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams) and comfortable learning new software tools.
• Basic technical knowledge of IT hardware, software management, and procurement processes.
• Detail-oriented, proactive, solution-focused, and comfortable working independently as well as collaboratively within a team setting.

Responsibilities

• Coordinate onboarding and offboarding processes for employees, ensuring timely preparation, distribution, and recovery of IT equipment.
• Collaborate with HR and departmental teams to streamline onboarding/offboarding workflows, enhancing user experience.
• Maintain accurate records of IT assets, conduct regular audits to identify discrepancies and ensure compliance.
• Support department executives and staff in selecting IT equipment, managing procurement lifecycle, and negotiating with vendors.
• Review and manage monthly mobile phone bills with Finance, and assist budgeting and cost optimization for IT expenditures.
• Act as liaison between IT and other departments to foster cross‑department collaboration and clear communication.

Skills

Office Suite

IT basics

Vendor coordination

Communication skills

Education

Form 5 or above

Certificate in IT/Business Admin

Tools

Excel

Procurement software

Asset management systems

Job description

We would like to look for the right candidate to join our Customer's project.

Responsibility

User Onboarding & Offboarding:

Efficiently coordinate onboarding and offboarding processes for employees, ensuring timely preparation, distribution, and recovery of IT equipment.

Collaborate closely with HR and departmental teams to streamline onboarding/offboarding workflows, enhancing overall user experience.

Inventory Management:

Maintain accurate records of all IT assets, including hardware, software licenses, and accessories, leveraging asset management systems.

Conduct regular audits of inventory to identify discrepancies and maintain compliance with organizational standards.

Procurement and Purchase Assistance:

Support department executives and staff in selecting appropriate IT equipment, accessories, and software, managing the full procurement lifecycle.

Manage and track all IT-related purchase requests, ensuring timely ordering, approval, and delivery.

Communicate and negotiate with vendors and suppliers to secure optimal pricing, delivery schedules, and service quality.

Billing and Expense Management:

Review and manage monthly mobile phone bills with Finance team, ensuring accuracy and timely payment.

Assist the IT Service Desk Manager in budgeting, expense tracking, and cost optimization efforts related to IT expenditures.

Administrative Support:

Act as a liaison between the IT team and other departments, fostering effective cross-departmental collaboration and clear communication.

Requirement / Experience

Form 5 or above, or Certificate in Information Technology, Business Administration, or a related discipline.

1–3 years of experience in administrative, IT support, or relevant roles, preferably within the insurance or financial services industries.

Familiarity with asset management systems, procurement procedures, and IT operations is highly advantageous.

Excellent organizational and multitasking abilities, capable of prioritizing workloads effectively in a fast-paced environment.

Strong interpersonal and communication skills to facilitate smooth interaction across various departments and stakeholder groups.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams) and comfortable learning new software tools.

Basic technical knowledge of IT hardware, software management, and procurement processes.

Detail-oriented, proactive, solution-focused, and comfortable working independently as well as collaboratively within a team setting.

With its headquarters in Hong Kong, IT Channel (Asia) Limited is one of Asia Pacific's leading Business Solution Integrators. We bring the world's latest technological products and solutions to our customers, helping them maximize the return on their technology investment by skillfully integrating innovative business solutions, advanced technology and complex system infrastructures.

With its headquarters in Hong Kong, IT Channel (Asia) Limited is one of Asia Pacific's leading Business Solution Integrators. We bring the world's latest technological products and solutions to our customers, helping them maximize the return on their technology investment by skillfully integrating innovative business solutions, advanced technology and complex system infrastructures.