Inside Sales Representative (~$28K, 12 months contract)

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Manpower Services (Hong Kong) Limited seeks a dynamic sales professional to drive revenue through consultative selling in Hong Kong. The role covers the full sales cycle, from lead qualification to closure and post-delivery follow-up, while proactively identifying upsell opportunities within existing accounts.

You will nurture relationships with key accounts, distributors and channel partners, ensuring exceptional customer experiences.

Qualifications

• Fluent in Cantonese and English (spoken and written) to support Hong Kong customers and partners.
• Experience in Inside Sales, Account Management, Customer Success, Sales Operations, or related roles.
• Experience managing multiple requests, priorities, and stakeholder relationships.

Responsibilities

• Drive revenue and sales targets through consultative, solution-based selling.
• Own entire sales cycle from lead qualification to order closure and delivery follow-up.
• Develop upselling and cross-selling opportunities within existing accounts.
• Build and maintain relationships with Hong Kong key accounts, distributors, and partners.
• Maintain CRM hygiene with accurate forecasting and funnel management.
• Collaborate with cross-functional teams to ensure successful deal execution.
• Support customers with proactive communication and issue resolution.
• Conduct regular account reviews to identify pipeline opportunities and growth.
• Manage multiple priorities with attention to detail and responsiveness.

Skills

Fluent Cantonese & English

Inside Sales

Account Management

CRM & Excel proficiency

Tools

CRM software

Microsoft Excel

Microsoft Office

Job description

• Drive revenue, margin, and sales activity targets through consultative and solution-based selling.
• Own the full sales cycle from lead qualification, opportunity development, quotation preparation, bid approvals, order closure, and delivery follow-up.
• Proactively identify and develop upselling and cross-selling opportunities within existing customer accounts.
• Build and maintain strong relationships with Hong Kong key accounts, distributors, channel partners, and internal stakeholders.
• Conduct customer engagement activities, including Power Hour outbound calls, pipeline reviews, and opportunity nurturing.
• Maintain disciplined CRM hygiene, including accurate forecasting, funnel management, and sales activity tracking.
• Collaborate closely with Client Managers, Business Partners, Supply Chain, Operations, Finance, and other cross-functional teams to ensure successful deal execution.
• Support customers through proactive communication, issue resolution, and follow-up to deliver an exceptional customer experience.
• Conduct regular account and business reviews to identify pipeline recovery opportunities and accelerate business growth.
• Manage multiple priorities effectively while maintaining attention to detail and responsiveness.

Required Qualifications

• Fluent inCantonese and English(spoken and written) to support Hong Kong customers and business partners.
• Proven experience in Inside Sales, Account Management, Customer Success, Sales Operations, Business Development, or a related commercial role.
• Experience managing multiple customer requests, priorities, and stakeholder relationships simultaneously.
• Strong communication and relationship management skills.
• Strong organizational and time management abilities.
• Proficient in CRM systems, Microsoft Excel, and Microsoft Office applications.

Preferred Qualifications

• Experience supporting Hong Kong customers or Greater China markets.
• Background in the technology, IT, hardware, software, telecommunications, or B2B industry.
• Experience working with channel partners, distributors, or corporate customers.
• Knowledge of sales forecasting, pipeline management, and opportunity tracking.