An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Job summary
A financial services technology firm in Hong Kong is seeking an experienced Infrastructure Support Manager. The role involves hands-on management of Windows Infrastructure Support with a focus on various core systems, including MS Active Directory and MS Exchange. Candidates should have at least 5 years of systems design and troubleshooting experience, experience in the banking sector is preferred. This position requires proactivity, independence, and the capability to work under pressure. Relevant IT certifications are advantageous.
Qualifications
At least 5 years of experience in systems design, implementation, and troubleshooting.
2 years in enterprise systems architecture with standardization.
Relevant Information Security certifications are an advantage.
Responsibilities
Hands-on management of daily support operations.
Provide technical solutions for IT and business projects.
Define and maintain standard operation workflow.
Skills
Hands-on management
Windows Infrastructure Support
Experience in banking sector
Core Infrastructure systems management
Technical knowledge of Mobile Solutions
Project Management
Audit and regulation management
Education
Degree in Information Technology or related discipline
Tools
MS Active Directory
MS Exchange
SCCM
VMWare
Citrix
McAfee security products
AirWatch Mobile Solution
SCOM
Job description
Job Description
Hands‑on management and strong experience in Windows Infrastructure Support focus on MS Active Directory, MS Exchange, Enterprise Vault, Email Gateway, MS System Center Configuration Manager (SCCM) and Project Management.
Highly preferable with working experience in banking sector.
Technical knowledge of Core Infrastructure systems management including, Mobile Solution (BlackberryWork/AirWatch), MS System Center Operations Manager (SCOM) , File Transfer (MoveIT), VMWare, Citrix, Zerto, DLP Solution, McAfee security products such as ePO, MEG, ATD, TIE, FRM, DLP, Application Control, Endpoint protection and Encryption; or other equivalent security products with hands on experience.
Strong in management of Infrastructure services projects, provide technical Infrastructure solutions for any IT or business project or BAU request.
Define and maintain the standard operation workflow on Infrastructure services.
Manage audit and regulation requests; provide and review the evidences promptly as required.
Hands‑on management of daily support operation on Infrastructure services and maintain the stability and secured Infrastructure environment.
On‑call standby support is required in non-office hours.
Job Requirements
Degree holder in Information Technology or related discipline.
At least 5 years’ solid working experience in systems design, implementation and troubleshooting and 2 years in enterprise systems architecture with standardization.
Experience on Mobile (AirWatch) will be an advantage.
Relevant Information Security certifications (e.g. CISSP, CISA, CISM) and PMP is an advantage.
Proactive, a good team player and able to work independently.
Able to work under pressure and willing to work overtime.