Senior Infrastructure Specialist (Government onsite) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

A regional IT services provider in Hong Kong is seeking a Senior Infrastructure Specialist to manage and troubleshoot Windows server systems and VMware platforms. The role includes responsibilities such as server maintenance, vendor coordination, and system performance analysis. The ideal candidate will have at least 4 years of relevant experience, a Higher Diploma in Computer Science or IT, and fluency in Cantonese and English. This position offers a dynamic work environment with opportunities to lead infrastructure upgrade projects.

Qualifications

• At least 4 years relevant experience in system administration and break-fix support.
• Hands-on experience in Windows and server virtualization platforms.
• ITIL certification preferred.
• Knowledge / certification on Cloud platforms.
• Experience in supporting HP infrastructure is an advantage.
• Familiar with change management and ITIL certified.
• Fluency in Cantonese and English.

Responsibilities

• Manage and troubleshoot Windows server systems and VMWare.
• Perform server, storage, and network maintenance.
• Coordinate with vendors for daily support.
• Provide ad-hoc maintenance service on roster basis.
• Conduct preventive maintenance, system performance analysis and reporting to IT senior management.
• Coordinate with vendor for providing daily supports and solutions to customers.
• Manage infrastructure upgrade and implementation projects.
• Compile service reports and conduct service review meetings.

Skills

Windows server system management

VMWare

Troubleshooting

Cloud platforms knowledge

Change management

Fluent in Cantonese

Fluent in English

Education

Higher Diploma in Computer Science/IT

Tools

Windows Server

VMware ESXi 6.5

Job description

Senior Infrastructure Specialist (Government onsite) – IC

Client Description

Regional IT services and solutions provider

Job Description

Candidates with less experience will be considered as Infrastructure Specialist.

Responsibilities

• Manage and troubleshoot on Windows server system and other visualisation platform like VMWare.
• Perform server, storage and network maintenance, administration, backup and restore, health check, performance tuning and capacity planning.
• Basic firewall policy and DB table space update.
• Provide ad‑hoc maintenance service on roster basis.
• Conduct preventive maintenance, system performance analysis and reporting to IT senior management.
• Coordinate with vendor for providing daily supports and solutions to customers.
• Manage infrastructure upgrade and implementation projects.
• Compile service reports and conduct service review meetings.

Job Requirements

• Higher Diploma holder or above in Computer Science/Information Technology disciplines.
• At least 4 years relevant experience in system administration and break‑fix support.
• Hands‑on experience in Windows and server visualisation platform (VMware ESXi 6.5 or above).
• Knowledge / certification on Cloud platforms.
• Experience in supporting HP infrastructure is an advantage.
• Willing to acquire new technology and skill, and proactively provide improvement measures.
• Familiar with change management and ITIL certified.
• Fluency in Cantonese and English.