Infrastructure Engineer (Network)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

A consulting firm in Hong Kong seeks an Infrastructure Engineer to support network-related projects and daily operations. Responsibilities include handling BAU requests, troubleshooting, and monitoring network health. Candidates should possess a Bachelor’s degree and 4+ years in network support, especially with Cisco routers and switches, and have strong bilingual communication in Cantonese and English.

Qualifications

• Bachelor's degree holder in related discipline.
• 4+ years solid experience in network support and troubleshooting with Cisco products.
• Good command of spoken and written Chinese (Cantonese) and English.

Responsibilities

• Handle the BAU requests and problem case reports by business users.
• Support operations on all network products.
• Perform system support, deployment, troubleshooting, and maintenance.

Skills

Network support and troubleshooting

TCP/IP networking

Cantonese communication

English communication

Education

Bachelor's degree in related discipline

Tools

Cisco router and switch

Job description

SW9991 |30 Jun 2020 Infrastructure Engineer (Network)

• Handle the BAU request and problem case report by business user
• Handle network-related projects that support the operations of the enterprise
• Remote support the daily operation on all network products
• Perform system support, deployment, troubleshooting and maintenance support
• Handle the monitoring function on network healthiness

• Bachelor-degree holder in related discipline
• 4+ years solid experience in network support and troubleshooting with Cisco router and switch, access point, TCP/IP networking, LAN/WAN or firewall
• Experience in project implementation of network systems by using Cisco products
• Good command of spoken and written Chinese (Cantonese) and English