Network Operations Supervisor (Government, BAU, CCNP, 50-70K)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 613,800 - 781,200; Full time

Benefits offered by this job

5-day Work Week

10-20 Days Annual Leave

Job summary

Swing Consulting Ltd. in Hong Kong is looking for a Senior Network Engineer to act as a Subject Matter Expert for core network infrastructures. Candidates should have over 5 years of experience in network operations, with at least 2 years in supervisory roles.

The role requires strong skills in capacity planning, change governance, and the knowledge of various network systems. Successful candidates will enjoy a competitive salary based on experience, annual leave, and a 5-day work week.

Qualifications

• 5+ years in network operations/engineering with 2 years in supervisory/managerial roles.
• Hands-on experience in validating network configuration changes.
• Solid knowledge of enterprise network infrastructure best practices.
• Good command of English, Cantonese, and Mandarin.

Responsibilities

• Act as SME for core network infrastructures.
• Serve as Tier 2 escalation point for network incidents.
• Lead technical support for TSL activities.
• Support capacity planning and performance analysis.
• Review network configuration changes for stability.

Skills

Network operations and engineering

BAU operations

Change governance

Capacity planning

Network performance analysis

Incident troubleshooting

Knowledge of AANET, WNET, INFA

Education

Diploma of Information Technology or Computer Science

Job description

SW9009 |02 Jul 2026

Responsibilities

• Act as Subject Matter Expert (SME) for core network infrastructures including AANET, WNET, INFA and related systems.
• Serve as Tier 2 escalation point for complex network incidents and operational issues.
• Lead technical support for TSL activities and arrange related drill exercises.
• Provide technical guidance and skills transfer to engineers on BAU operations, escalation handling, and change governance.
• Support capacity planning, performance analysis, and continuous service improvement.
• Review and verify network configuration changes to ensure operational stability.
• Ensure compliance with operational standards and contractual service requirements.

Qualifications

• Diploma of Information Technology, Computer Science or related fields.
• 5+ years of relevant network operations / engineering, with at least 2 years in supervisory, managerial, or project leadership roles.
• Hands‑on experience in assessing, verifying, and validating network configuration changes to ensure operational stability.
• Strong understanding of BAU operations, escalation management, and change governance processes.
• Knowledge of enterprise network infrastructure and optimization best practices, including AANET, WNET, INFA and related core networks.
• Solid experience in capacity planning, network performance analysis, and major incident troubleshooting.
• Holder of CCNP/CCIE, HCIP or related professional certification is a plus.
• Good command of written and spoken English, Cantonese and Mandarin.

Benefits

• 5‑day Work Week
• 55‑70K Depends on Experience
• 10‑20 Days Annual Leave