HUCT Operations Supervisor (Based in Macau, Macau Residents ONLY)

MSS Recruitment (HK) Limited; Hong Kong; On-site; HKD 311,000 - 505,000; Full time

Job summary

MSS Recruitment (HK) Limited is seeking an Operations Supervisor based in Macau to oversee subcontractor performance and coordinate cargo movements between HUCT and Macau International Airport. The role requires handling daily cargo activities, ensuring safety and security, and coordinating with cross-functional teams to maintain service levels.

The ideal candidate has 3–5 years of air cargo or aviation logistics experience, a diploma or degree in a related field, and strong communication and

Qualifications

• Diploma/degree in Aviation Management, Logistics, Supply Chain Management or related discipline.
• 3–5 years in air cargo terminal operations, ground handling or aviation logistics, preferably in a supervisory role.
• Knowledge of IATA standards, aviation safety and security requirements.

Responsibilities

• Monitor subcontractor's daily cargo handling and related activities.
• Coordinate with subcontractor management to facilitate cargo movements between HUCT and Macau International Airport.
• Monitor performance against service standards and KPIs; identify gaps and recommend actions.
• Oversee compliance with aviation safety, security, Dangerous Goods and regulatory requirements; support audits.
• Monitor training arrangements and records; ensure competency.
• Review incidents, delays and discrepancies; coordinate follow-up actions with subcontractor.
• Liaise with airport operations and stakeholders on cargo handovers and service continuity.
• Prepare regular performance reports and escalate material issues; support continuous improvement.
• Perform other duties as assigned by management.

Skills

Communication skills

Coordination

Problem solving

Independent worker

Education

Diploma or degree in Aviation Management, Logistics, or related

Job description

HUCT Operations Supervisor (Based in Macau, Macau Residents ONLY)

Our client is a global leader in air cargo handling and aviation ground services. To support its operations at the Hengqin Upstream Cargo Terminal (HUCT), the company is seeking an Operations Supervisor to monitor the subcontractor's performance and coordinate cargo movements between HUCT and Macau International Airport.

Responsibilities

• Monitor the subcontractor's daily cargo handling activities, including cargo acceptance, security screening, ULD build-up and bonded trucking.
• Coordinate with the subcontractor's management representative to facilitate timely cargo movements and deliveries between HUCT and Macau International Airport.
• Monitor operational performance against agreed service standards and KPIs, identify service gaps and recommend corrective actions.
• Oversee compliance with applicable aviation safety, security, Dangerous Goods and operational requirements, and support audits and regulatory inspections.
• Monitor training arrangements, competency requirements and training records.
• Review incidents, cargo discrepancies, delays and service disruptions, and coordinate follow-up actions with the subcontractor.
• Liaise with the company's airport operations team and relevant stakeholders on cargo handovers, operational readiness and service continuity.
• Prepare regular performance reports, **escalate** material operational, safety, security and compliance issues, and support continuous improvement initiatives.
• Perform other duties as assigned by management.

Requirements

• Diploma or degree in Aviation Management, Logistics, Supply Chain Management or a related discipline.
• At least 3-5 years of relevant experience in air cargo terminal operations, ground handling or aviation logistics, preferably in a supervisory role.
• Good knowledge of air cargo handling, ULD operations, aviation security, Dangerous Goods handling and bonded cargo movements.
• Familiarity with IATA standards, aviation safety and security requirements, and relevant regulatory frameworks.
• Strong communication, coordination, interpersonal and problem-solving skills, with the ability to manage subcontractor relationships effectively.
• Ability to work independently and exercise sound judgement in a dynamic operational environment.
• Proficiency in Mandarin and/or English; Cantonese is an advantage.
• Willingness to be based at HUCT and work flexible hours according to operational requirements.