Assistant Airfreight Manager - MNC Company

Michael Page (Hong Kong); Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Michael Page International (Hong Kong) Limited is seeking an experienced Air Export Operations Leader to oversee a 24/7 team and ensure accurate documentation and timely handover to cargo terminals.

You will coordinate with airlines, customers, and internal stakeholders, drive process improvements, and ensure ISO/GDP/TAPA compliance while expanding regional exposure.5+ years in airfreight with 2+ years in leadership, strong Excel skills, and fluency in English, Cantonese, and Mandarin are

Qualifications

• 5+ years of experience in airfreight forwarding with 2+ years in a team leadership role.
• Diploma or above in Logistics, Supply Chain, Business Administration, or related discipline.
• Strong knowledge of air export operations, documentation, and cargo terminal procedures.
• Knowledge of Hong Kong Customs regulations; IATA Dangerous Goods awareness preferred.
• Proficient in MS Office; English, Cantonese and Mandarin are essential.

Responsibilities

• Manage daily air export operations and support the Air Gateway & Procurement Senior Manager in a 24/7 team.
• Ensure timely processing of export documentation and shipment handover to cargo terminals.
• Coordinate with airlines, cargo terminals, customers, and internal stakeholders for smooth shipment execution.
• Lead operational projects including customer implementations, process improvements, and network enhancements.
• Act as coordinator between Operations, Procurement, Commercial, IT, and overseas teams.
• Investigate operational issues, perform root cause analysis, and implement corrective actions.
• Support quality management programs and maintain ISO, GDP, and TAPA compliance.
• Monitor KPIs, drive continuous improvement, and support system enhancements and transformation projects.
• Hands-on experience managing air freight projects and operational implementations.

Skills

Air export operations

Documentation

MS Office

English

Cantonese

Mandarin

Process improvement

Project coordination

Root cause analysis

Education

Diploma or above in Logistics, Supply Chain, Business Administration, or related discipline

Tools

Excel

Word

Job description

• Structured career development and leadership opportunities
• Stable and growing business with long-term career prospects

About Our Client

Our Client is a leading global organisation specialising in end-to-end logistics and supply chain management solutions. Leveraging extensive industry expertise and a broad international network, the company supports businesses in streamlining operations, optimising product movement, and achieving long-term growth in an evolving marketplace.

Job Description

• Manage daily air export operations and support the Air Gateway & Procurement Senior Manager in overseeing a 24/7 operations team.
• Ensure timely and accurate processing of export documentation and shipment handover to cargo terminals.
• Coordinate with airlines, cargo terminals, customers, and internal stakeholders to ensure smooth shipment execution and compliance.
• Lead operational projects, including customer implementations, business transitions, process improvements, and network enhancement initiatives.
• Act as the key coordinator between Operations, Procurement, Commercial, IT, and overseas teams to drive successful project delivery.
• Investigate operational issues, conduct root cause analysis, and implement corrective actions to improve service reliability.
• Support quality management programs and maintain compliance with ISO, GDP, TAPA, and other industry standards.
• Monitor operational KPIs, drive continuous improvement initiatives, and support system enhancements and transformation projects.
• Hands-on experience managing air freight projects and operational implementations.

The Successful Applicant

• At least 5 years of experience in airfreight forwarding, with at least 2 years in a team leadership role.
• Diploma or above in Logistics, Supply Chain, Business Administration, or a related discipline.
• Strong knowledge of air export operations, documentation, and cargo terminal procedures.
• Knowledge of Hong Kong Customs regulations and import/export processes Valid IATA Dangerous Goods Awareness Certificate is preferred.
• Familiarity with process improvement, project coordination, or operational excellence initiatives.
• Proficient in MS Office applications, particularly Excel and Word.
• Good command of written and spoken English, Cantonese, and Mandarin.

What's on Offer

• Structured career progression opportunities within a growing logistics and supply chain organisation.
• Work alongside experienced logistics professionals in a supportive and team-oriented environment.
• Regional and international exposure within a global logistics network.