HR & Admin Assistant Manager

Cantab Star Education Limited; Hong Kong; Hybrid; HKD 312,000 - 580,000; Full time

Benefits offered by this job

Paid annual leave

Birthday leave

Hybrid work arrangement

Medical insurance

Job summary

Big Bang Academy is seeking an HR Generalist who will handle both HR operations and office administration in a fast-growing startup. You will support the entire employee lifecycle, drive teaching-related recruitment, and nurture our company culture in Hong Kong.

You will partner with managers to design hiring strategies, participate in performance management, and ensure policy compliance with HK regulations. Hybrid work arrangement and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in HRM, Business Administration, Psychology or related field.
• 3-5 years HR and administrative experience, preferably as HR generalist.
• Prior experience in teacher recruitment or education talent hiring preferred.
• Experience in start-up, education, or tech environment is a plus.
• Strong knowledge of HK Employment Ordinance, MPF and Labour Laws.

Responsibilities

• Support full employee lifecycle including recruitment, onboarding, performance reviews and offboarding.
• Lead end-to-end recruitment focused on teachers, instructors, tutors and education staff.
• Improve recruitment processes for a positive candidate experience.
• Partner with managers to tailor hiring strategies and manpower planning.
• Assist in implementing performance appraisal framework and related processes.
• Serve as HR partner to address concerns and workplace issues professionally.
• Foster a positive, inclusive workplace culture aligned with company values.
• Identify training needs and coordinate development programmes for staff growth.
• Review and communicate HR policies to ensure compliance with regulations.

Skills

Recruitment

Onboarding

Performance Management

Employee Relations

Learning & Development

HR Operations

Office Administration

Vendor Management

Employee Engagement

Compliance

Education

Bachelor's degree in HRM, Business Admin, Psychology

Tools

HRIS

MS Office

ATS

Job description

This role is ideal for someone who enjoys both hands-on HR operations and office administration in a fast-growing start-up environment. You will play a key role in supporting the full employee lifecycle, strengthening our company culture, driving recruitment efforts - particularly for teaching and education-related roles - and ensuring smooth daily office operations.

Key responsibilities

Support the full employee lifecycle, including recruitment, onboarding, performance management, employee relations, learning and development, and offboarding.

Manage end-to-end recruitment activities, with a focus on hiring teachers, instructors, tutors, and education-related talent.

Continuously improve the talent acquisition process to ensure an efficient and positive candidate experience.

Partner with managers to understand manpower needs, develop hiring strategies, and attract suitable talent for different business functions.

Support senior management in implementing the performance appraisal framework, including goal setting, mid-year and year-end reviews, and follow-up actions.

Act as a trusted HR partner to employees and management by addressing employee concerns, workplace conflicts, and HR-related matters in a professional and timely manner.

Promote a positive, inclusive, and engaging workplace culture aligned with the company's values and mission.

Identify training and development needs and coordinate professional development programmes to support employee growth.

Review, update, and communicate HR policies and procedures to ensure compliance with company standards and applicable employment regulations.

Ensure compliance with Hong Kong Employment Ordinance, MPF regulations, and other relevant labour laws.

About you

Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related discipline.

3-5 years of relevant HR and administrative experience, preferably as an HR generalist or in a similar role.

Prior experience in teacher recruitment, education talent hiring, or recruitment for instructors/tutors is highly preferred.

Experience working in a start-up, education, technology, or fast-growing company would be an advantage.

Good knowledge of Hong Kong Employment Ordinance, Labour Laws, MPF regulations, and common HR practices.

Hands-on experience in recruitment, onboarding, performance management, employee relations, compensation and benefits, and HR operations.

Experience in office administration, vendor management, office coordination, and staff engagement activities.

Excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels.

Strong problem-solving skills and the ability to handle sensitive and confidential matters with professionalism.

Well-organized, detail-oriented, and able to manage multiple priorities and deadlines efficiently.

About us

Established in 2020, Big Bang Academy is an education technology company reinventing how children aged 3-16 learn science and technology. With the vision to nurture passionate and self-directed learners, we work closely with world-renowned universities and industry leaders to provide innovative and transformative learning experiences. Our programmes have successfully empowered over 25,000 students across Hong Kong, Singapore, Taiwan, and the US. We are venture-backed by Alibaba Entrepreneurs Fund and Gobi Partners, both leading investors in Asia.

Clear career progression with opportunities for professional growth and development.

Access to cutting-edge educational resources and esteemed academic and industry partners.

Competitive compensation package with performance-based incentives.

Paid annual leave and birthday leave to celebrate your special day.

Hybrid working arrangement to support different working needs.

Comprehensive medical insurance coverage for peace of mind.

A collaborative, entrepreneurial, and mission-driven work environment.

The opportunity to make a meaningful impact on the future of education and children's learning.