Hotel Restaurant Manager: Growth, Guest Experience & Profit

Hopewell Hotel (Wanchai) Management Limited; Hong Kong; On-site; HKD 391,000 - 614,000; Full time

Benefits offered by this job

Group Medical Insurance

Dental Care for Employee

Complimentary Duty Meal

Yearly Discretionary Bonus

5 Day Work Week

Job summary

Hopewell Hotel in Hong Kong seeks an experienced restaurant leader to oversee daily restaurant operations, marketing initiatives, and guest experience. You will drive profitability, supervise staff, and collaborate with the kitchen and events teams to deliver exceptional service.

The role requires a Diploma in Hospitality, strong English/Cantonese, and at least 5 years in a similar capacity. Mandarin is a plus; a 5-day work week and employee benefits are provided.

Qualifications

• Diploma or above in Hospitality or related discipline.
• Holder of food hygiene course certificate.
• Minimum 5 years of experience in a similar capacity.
• Good command of spoken and written English and Cantonese; Mandarin is preferable.

Responsibilities

• Ensure the restaurant is ready for service before each meal period.
• Communicate with Kitchen In-charge for daily specials and Chef’s recommendations.
• Act as Business Manager and Marketing Specialist in menu write-up for private functions and events.
• Coordinate with Events & Catering team for banquets in the Restaurant.
• Access and improve profitability; manage assets and stock; control costs and wastage.
• Lead and resolve staff conflicts; provide coaching and training as needed.
• Develop marketing, advertising, and public relations programs to attract customers.
• Handle guest complaints per hotel standards and guidelines.
• Perform any ad hoc duties as assigned by superiors.

Skills

Restaurant management

Customer service

Marketing

Cost control

Education

Diploma in Hospitality or related discipline

Tools

POS systems

MS Office

Chinese word processing

Job description

Hopewell Hotel in Hong Kong seeks an experienced restaurant leader to oversee daily restaurant operations, marketing initiatives, and guest experience. You will drive profitability, supervise staff, and collaborate with the kitchen and events teams to deliver exceptional service.

The role requires a Diploma in Hospitality, strong English/Cantonese, and at least 5 years in a similar capacity. Mandarin is a plus; a 5-day work week and employee benefits are provided.