Lux F&B Assistant Restaurant Manager | Growth & Perks

Mandarin Oriental Hotel Group Limited; Hong Kong; On-site; HKD 350,000 - 520,000; Full time

Benefits offered by this job

MOstay programme

Health & Colleague Wellness

Learning & Development

Retirement Plans

Job summary

Mandarin Oriental Hotel Group Limited, Hong Kong, invites applications for an Assistant Restaurant Manager in our Food & Beverage Service team. The role supervises restaurant operations, ensures service excellence, and drives profitability in a luxury setting.

You will lead a high-performing team, liaise with kitchen and events, and uphold gold-standard guest experiences in a globally renowned hotel. Fluency in English and a passion for hospitality are essential.

Qualifications

• Experience in hotel Food & Beverage leadership is preferred.
• Strong management and people skills.
• Customer-centric hospitality mindset required.
• Ability to handle high-pressure service situations.
• Fluency in English; additional languages a plus.

Responsibilities

• Oversee restaurant operations to ensure smooth service and budgeted profitability.
• Deliver an elevated dining experience and guest satisfaction.
• Manage guest complaints tactfully and promptly.
• Coordinate with kitchen on food quality and presentation.
• Collaborate with marketing and culinary teams on menus and promotions.
• Build and maintain relationships with guests and stakeholders.

Skills

Managerial skills

Interpersonal skills

Customer service

Work under pressure

English fluency

International exposure

Job description

Mandarin Oriental Hotel Group Limited, Hong Kong, invites applications for an Assistant Restaurant Manager in our Food & Beverage Service team. The role supervises restaurant operations, ensures service excellence, and drives profitability in a luxury setting.

You will lead a high-performing team, liaise with kitchen and events, and uphold gold-standard guest experiences in a globally renowned hotel. Fluency in English and a passion for hospitality are essential.