Hospital Admissions & Bed Coordination Officer

CUHK Medical Centre Limited; Hong Kong; Sur place; HKD 180 000 - 260 000; Plein temps

Avantages offerts par ce poste

Gratuity

Résumé du poste

CUHK Medical Centre Limited is seeking an Administrative Officer to process inpatient bed bookings and manage related admissions for a bustling medical complex in Central, Hong Kong.

The role requires a Diploma and at least 2 years in healthcare; strong English and Chinese communication along with MS Office proficiency are essential. You will coordinate across clinical, admission and nursing teams and operate on rotating shifts.

Qualifications

• Diploma in any discipline.
• At least 2 years of relevant healthcare experience; bed booking experience preferred.
• Good communication, interpersonal and problem-solving skills.
• Detail-oriented, positive attitude and self-motivated; able to work under pressure.
• Responsible and able to multitask independently.
• Good command of English and Chinese (including Mandarin).
• Proficient in MS Office applications.

Responsabilités

• Process inpatient bed booking requests from doctors, clinics, and departments, including amendments, cancellations and rescheduling.
• Coordinate with clinical departments, admission offices, nursing units and wards to ensure timely and accurate bed allocation.
• Handle appointment bookings and respond to general enquiries over the phone in a professional manner.
• Perform admission registration and verify insurance documents for direct billing; coordinate with other departments for patient needs.
• Perform other duties as assigned by supervisor(s) as Administrative Officer.
• Operate across multiple teams and rotate through shifts to meet departmental needs (e.g., 07:00-23:30).

Connaissances

Communication

Interpersonal skills

Problem solving

Detail oriented

Multitasking

English

Chinese

Formation

Diploma

Outils

MS Office

Description du poste

CUHK Medical Centre Limited is seeking an Administrative Officer to process inpatient bed bookings and manage related admissions for a bustling medical complex in Central, Hong Kong.

The role requires a Diploma and at least 2 years in healthcare; strong English and Chinese communication along with MS Office proficiency are essential. You will coordinate across clinical, admission and nursing teams and operate on rotating shifts.