Administrative Officer

CUHK Medical Centre Limited

Hong Kong

On-site

HKD 180,000 - 260,000

Full time

3 days ago

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Benefits offered by this job

Gratuity

Job summary

CUHK Medical Centre Limited is seeking an Administrative Officer to process inpatient bed bookings and manage related admissions for a bustling medical complex in Central, Hong Kong.

The role requires a Diploma and at least 2 years in healthcare; strong English and Chinese communication along with MS Office proficiency are essential. You will coordinate across clinical, admission and nursing teams and operate on rotating shifts.

Qualifications

Diploma in any discipline.
At least 2 years of relevant healthcare experience; bed booking experience preferred.
Good communication, interpersonal and problem-solving skills.
Detail-oriented, positive attitude and self-motivated; able to work under pressure.
Responsible and able to multitask independently.
Good command of English and Chinese (including Mandarin).
Proficient in MS Office applications.

Responsibilities

Process inpatient bed booking requests from doctors, clinics, and departments, including amendments, cancellations and rescheduling.
Coordinate with clinical departments, admission offices, nursing units and wards to ensure timely and accurate bed allocation.
Handle appointment bookings and respond to general enquiries over the phone in a professional manner.
Perform admission registration and verify insurance documents for direct billing; coordinate with other departments for patient needs.
Perform other duties as assigned by supervisor(s) as Administrative Officer.
Operate across multiple teams and rotate through shifts to meet departmental needs (e.g., 07:00-23:30).

Skills

Communication

Interpersonal skills

Problem solving

Detail oriented

Multitasking

English

Chinese

Education

Diploma

Tools

MS Office

Job description

Key Responsibilities

Process inpatient bed booking requests from doctors, clinics, Specialist Outpatient Centre, Emergency Medicine Centre and other relevant departments, including handling amendments, cancellations, and rescheduling in a timely manner
Coordinate with clinical departments, admission offices, nursing units and wards to ensure timely and accurate bed allocation
Handle appointment bookings and respond to general enquiries over the phone in a professional and courteous manner
Perform admission registration and handle related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs
Perform any other duties (in the capacity as Administrative Officer) as assigned by supervisor(s) from time to time
Operate across multiple teams and work rotating through shifts to meet departmental needs (e.g., 07:00-23:30)

Job Requirements

Holder of a Diploma in any discipline
At least 2 years of relevant work experience in the healthcare industry is required, and experience in bed booking is preferred
Demonstrate good communication, interpersonal and problem-solving skills
Detail-oriented, positive attitude and self-motivated
Responsible, able to work under pressure and handle multi-task independently
Good command of both spoken and written English and Chinese (including Mandarin)
Proficient in MS Office applications

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Application Closing Date

5 November 2026

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of not more than 12 months from the application closing date, and will be destroyed thereafter.

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