Senior Clinic Assistant – Patient Services & Admin

OncoCare Medical Hong Kong Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

5.5 days per week

Bank holidays

Competitive remuneration package

Job summary

OncoCare Medical Hong Kong Limited in Central, Hong Kong, is seeking a Clinic Administrative Assistant to support patient flow and clinic operations. The role involves patient registration, appointment booking and answering inquiries, along with general clerical tasks.

The ideal candidate has HKCEE/HKDSE or above and at least five years’ experience in a clinic setting; proficiency with Clinic Solution and Microsoft Office is preferred. Bilingual English and Chinese abilities are required.

Qualifications

• Excellent interpersonal, communication and customer service skills.
• Good command of both written and spoken English and Chinese (Cantonese & Mandarin).
• Experience with Clinic Solution is a plus.
• Certificate and experience in phlebotomy or dispensing is a bonus.

Responsibilities

• Perform accurate patient identification and sample labelling with patients' particulars and record keeping
• Assist in general clinic operations including registration, appointment booking and answering phone enquirers
• Provide general clerical and administrative supports including data entry, filing, record keeping and updating files
• Perform any other duties assigned by supervisor(s)

Skills

Interpersonal skills

Communication skills

Customer service

English & Chinese

Microsoft Office

Education

HKCEE/HKDSE or above

Tools

Clinic Solution

Job description

OncoCare Medical Hong Kong Limited in Central, Hong Kong, is seeking a Clinic Administrative Assistant to support patient flow and clinic operations. The role involves patient registration, appointment booking and answering inquiries, along with general clerical tasks.

The ideal candidate has HKCEE/HKDSE or above and at least five years’ experience in a clinic setting; proficiency with Clinic Solution and Microsoft Office is preferred. Bilingual English and Chinese abilities are required.